Sr Customer Development Analyst

About the Role

Key Responsibilities

• Focus on strategic categories essential for the growth of the customer and Kenvue.
• Drive sales growth by uncovering business opportunities via deep-dive analytics, discerning trends, and providing insights-based recommendations using data sources such as retailer data, syndicated data (Nielsen/IRI), marketplace, numerator, eCommerce data sources, and HH Panel Assessments.
• Ensure data is accurately formed, reported, and error-free through careful review and refinement prior to analysis.
• Collaborate with the Customer Development Manager to evolve promotional plans, evaluate the impact of pricing, and track competitive marketplace activity to identify growth opportunities.
• Work with internal partners to provide voice of customer insights to craft go-to-market initiatives and understand the external marketplace.
• Provide assortment recommendations by analyzing shopper, category, brand, and customer insights to support strategic decisions.
• Support new product launches by developing fact-based category stories, including creating fact books, UPC codes, or artwork.
• Integrate Omni-channel initiatives into the analysis of business results.
• Lead strategic initiatives outside of day-to-day analytical support.
• Mentor and coach junior team members.

Requirements

• A minimum of a Bachelor's degree or equivalent 4-year degree.
• At least 2 years of prior experience in customer sales, merchandising, analytics, or in a consumer products environment.
• Ability to work effectively within a dynamic, complex matrix and high-demand customer environment.
• Ability to draw actionable insights from data that will drive growth.
• Ability to summarize data and influence decision-making.
• Ability to assess the marketplace and various consumer retail business models.
• Strong digital literacy, including MS Office Suite, database sources, web applications, retailer data, and syndicated data (Nielsen/IRI).
• Ability and willingness to travel up to 10% and work out of Rogers, AR.

Nice to Have

• Experience with analyzing retailer data, syndicated data, and eCommerce data sources.
• Experience in developing category stories and supporting new product launches.
• Strong analytical and strategic thinking skills.

Qualifications

• Bachelor's degree or equivalent 4-year degree.
• Minimum 2 years of relevant experience in customer sales, merchandising, or analytics.

Benefits & Perks

• Competitive benefit package.
• Paid company holidays, paid vacation, volunteer time, and more.
• Learning and development opportunities.
• Employee resource groups.
• Total rewards include salary, bonus (if applicable), and benefits.