Sr. Digital Business Analyst/Product Owner - Commerical

Perrigo

Grand Rapids, MI

Full Time

Senior

about 1 month ago

Job Description

About the Role

At Perrigo, we are driven by our mission to Makes Lives Better Through Trusted Health and Wellness Solutions, Accessible to All. We are proud to be a Top 10 player in the European Consumer Self-Care market and the largest U.S. store brand provider of over the counter and infant formula. Dedicated to providing The Best Self-Care for Everyone, we are the people behind the brands you trust. We are Opill, Compeed, Solpadeine, NiQuitin, ACO, and many more. We Are Perrigo. We are committed to enhancing the wellbeing of our colleagues and consumers alike. We pride ourselves on fostering an inclusive, collaborative culture where each person can experience a sense of belonging. Join us on our One Perrigo journey as we evolve to win in self-care.

Key Responsibilities

Collaborate with stakeholders to understand goals, objectives, and challenges and conduct in-depth analysis to translate them into actions in the form of a roadmap with financial and business benefits.
Ensure global alignment between regions for strategy & tactical plans.
Provide guidance and expert advice to internal and external stakeholders on technical, systems, or process-related topics.
Work with key stakeholders to develop the business case and requirements and collaborate with technical teams to determine feasibility, specifications/design, and estimates for digital solutions.
Monitor progress for projects and support and report potential risks or issues.
Support Business Technology Lead by identifying trends, patterns, and insights that can improve business and IT processes.
Analyze the digital application portfolio to determine usage, usability, and fit in the technology portfolio.
Monitor support and ticketing systems to detect and assess for improvement opportunities.
Responsible for the collection and maintenance of key KPIs.
Stay current with emerging technologies and industry trends and understand how this may be used in the organization.

Requirements

Knowledge and experience with Marketing Technologies (MarTech, Adtech), current trends, and how they can be translated into business and consumer use.
Working knowledge of digital principles and technologies for promoting and selling products online, including lead generation, marketing strategies, tactics, sales techniques, e-commerce, and reporting.
Knowledge of digital platforms supporting the production and syndication of content to support marketing activities.
Knowledge of customer service technologies, principles, and processes for direct-to-consumer and B2B support.
Working knowledge of internal mechanics of IT, including Agile principles and DevOps.
Strong inductive reasoning, critical thinking, and complex problem-solving skills.
Excellent communication and interpersonal skills.
Experience with business process modeling and requirements-gathering techniques.
Proficiency in data analysis tools and techniques.
Experience with digital technologies and platforms (e.g., Salesforce, websites, mobile apps, cloud computing such as Azure, Google, AWS, Snowflake).
Typically acquired through a Bachelor’s Degree in Computer Science, Information Systems, Business Administration or a related field; combined with a minimum of 6+ years of relevant work experience.

Nice to Have

Experience working with cloud computing platforms (Azure, Google, AWS, Snowflake).
Experience in digital marketing and sales operations.

Benefits & Perks

Competitive compensation.
Benefits tailored to supporting you and your family.
Career development opportunities.
Total Rewards program.
Recognition as part of Forbes' 'America's Best Employers by State 2024'.

Working at Perrigo

We pride ourselves on fostering an inclusive, collaborative culture where each person can experience a sense of belonging. We are committed to enhancing the wellbeing of our colleagues and consumers alike and value diversity and inclusion in our workplace.

Apply Now