Sr. Global Product Manager, Bioprocess Analytics

About the Role

Key Responsibilities

• Champion all aspects of product commercialization and product life management for the Solo Product line and future related platforms targeting the biopharma and CMO/CDMO markets.
• Create and drive commercial strategy for New Product releases.
• Manage the product life cycle for SoloVPE PLUS, software, service/support, and applications.
• Derive strategy and tactics to ensure year-over-year business growth and strong customer satisfaction.
• Obtain VOC that feeds improving PLM as well as new product development and/or product improvements, providing insights on customer needs for the Bioprocessing & related segments.
• Support the global Sales organization by providing effective product positioning, sales tools, training, competitive analysis, and in-field support as needed.
• Develop and recommend appropriate pricing and discounting strategies.
• Assess business performance through KPI tracking.
• Use data to drive recommendations for business decisions.
• Derive forecasts to ensure accurate demand planning, product build, and revenue attainment.
• Work with Operations and Customer Service to ensure on-time delivery of products and services.
• Drive resolution of customer inquiries and complaints with internal functions including Quality, Supply Chain, Manufacturing, and R&D.
• Liaise with Marketing to develop effective product collateral and campaigns.

Requirements

• A BS degree or higher in a biological or engineering science discipline, with MBA preferred.
• 5+ years of experience in commercial product management, business management, or sales and marketing.
• Product launch and commercialization experience, preferably with Instrument/Software/Consumables platforms.
• PLM experience for a platform.
• Customer-facing experience and ability to build mutually beneficial, trusting relationships with internal and external stakeholders.
• Hardware new product development and product line extension experience.
• Software experience with a working understanding of Agile software development approach.
• Experience collaborating with cross-functional, matrixed teams.
• Excellent verbal and written communication skills.
• Ability to take initiative, hold team members accountable, and obtain support across departments.
• Strategic, tactical, and analytical thinking skills.
• Ability to build strong relationships and motivate others.
• Team player as well as individual contributor.
• Detail-oriented with flexibility to see the broader picture.
• Work experience in both larger mature businesses and faster-paced environments.
• Flexibility to travel approximately 15% or more.

Nice to Have

• MBA degree.
• Experience in a larger mature business as well as faster-paced environments.

Qualifications

• BS degree or higher in biological or engineering science disciplines.
• MBA preferred.

Benefits & Perks

• Estimated base salary range of $120,000-170,000, dependent on qualifications and location.
• Participation in variable cash programs (bonus or commission).
• Eligibility for equity as part of the compensation package.
• Wide range of benefits including paid time off, health/dental/vision insurance, retirement benefits, and flexible spending accounts.