Sr. Product Analytics Manager

About the Role

Key Responsibilities

• Gather complex data inputs from multiple sources, both internally and externally, identify new data sources to enhance business outcomes, and provide insights and guidance to leadership on trends and drivers behind results.
• Assess the needs of the business, prioritize projects, and drive new reporting requirements to completion. Work cross-functionally to enable data architecture and solutions that meet analytics and reporting needs, ensuring delivery meets requirements.
• Identify and communicate key insights to leadership based on reports and analysis.
• Work cross-functionally to proactively identify and implement enhancements to reporting and analytics processes.
• Regularly assume project or initiative responsibility.
• Complete complex ad-hoc research, analysis, and reporting, serving as a subject-matter guide.
• Provide guidance to junior employees and serve as Manager's proxy in their absence.
• Perform other duties or projects as assigned by business management.

Requirements

• 7+ years of experience mining data and developing or designing reports using various reporting and analytics software with an aptitude for learning new tools.
• Exceptional technical and analytical skills with the ability to think creatively and develop new solutions.
• Ability to handle competing priorities and deliverables in a fast-paced, deadline-oriented environment.
• Superior organizational, problem-solving, and analysis skills.
• Ability to work independently with limited supervision and manage multiple priorities.
• Strong SQL skills using various interfaces and syntaxes (e.g., Microsoft SQL Server Management Studio, Teradata SQL Assistant, Snowflake SQL Editor).
• Proficiency in Excel (formulas, pivot tables, graphing, data connections, macros, VBA).
• Ability to perform data investigation, identify data sources, assess join feasibility, and resolve data issues based on business insights.
• Strong business acumen and financial accounting knowledge to understand impact on P&L from reporting.
• Strong oral and written communication skills.
• Experience with data extraction, transformation, and loading from various sources.
• Passion for learning, task-oriented, team player, and proactive in asking for help and brainstorming.

Nice to Have

• Experience with Power BI, Tableau, or other visualization tools.
• Wireless industry background.

Qualifications

• At least 18 years of age.
• Legally authorized to work in the United States.

Benefits & Perks

• Medical, dental, and vision insurance.
• Flexible spending account.
• 401(k) plan, employee stock grants, and employee stock purchase plan.
• Paid time off and up to 12 paid holidays annually.
• Paid parental and family leave, family building benefits, back-up care, childcare subsidy, tuition assistance, college coaching.
• Short- and long-term disability, voluntary AD&D, accident, life, and long-term care insurance.
• Mobile service and home internet discounts, pet insurance, transit programs.