Staff Program Manager

About the Role

Key Responsibilities

• Own the end-to-end planning and delivery of large-scale technical/strategic programs.
• Partner with Engineering, Product, and UX teams to drive product discovery and solutioning.
• Lead program governance, including risk management, cross-team dependencies, and resolution of issues.
• Identify key stakeholders and ensure their inputs and requirements are captured and incorporated into the overall release plan.
• Communicate effectively with both technical and non-technical stakeholders, ensuring transparency and alignment across the organization.
• Use data and metrics to evaluate progress, inform decisions, and drive continuous improvement.
• Manage stakeholder communications effectively at various levels.
• Oversee multiple programs concurrently.
• Mentor junior TPMs and contribute to scaling program management best practices across the organization.

Requirements

• 8+ years of experience managing product & technology programs.
• Proven track record leading large, cross-functional engineering / strategic programs with several stakeholders and across multiple regions.
• Strong understanding of Agile development methodologies and tooling (e.g., Jira, Rally).
• Deep technical acumen and the ability to engage credibly with engineering teams.
• Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience).
• Proficiency with program management tools and collaboration platforms (e.g., Microsoft Office Suite, Confluence, SharePoint).
• Product Delivery Impact: Leads the delivery of complex outcomes involving multiple product teams.
• Operational Excellence: Identifies systemic inefficiencies within their area and leads resolution initiatives.
• Cross-functional Collaboration: Coordinates alignment and dependencies between multiple product areas.
• Communication: Creates effective artifacts and verbal communications and facilitates key forums for complex initiatives.
• Technical Acumen and Domain Expertise: Leverages domain knowledge to align technical solutions with product outcomes.
• Decision Making: Frames decisions with trade-offs and constraints; ensures alignment.
• Leadership and Influence: Leads by example, influencing cross-team collaboration.
• Strategic Thinking: Aligns work across teams with broader organizational goals.
• Coaching and Mentorship: Mentors and develops peers with structured support.

Nice to Have

• Experience with program management tools and collaboration platforms beyond those listed.
• Experience working in a global, fast-paced environment.

Benefits & Perks

• Salary Range for California Residents Only: $133,920.00 to $180,800.00
• Salary Range for Illinois Residents Only: $105,770.00 to $142,800.00
• Benefits including 401k with employer match, medical, dental, vision, 12 paid holidays, sick pay accrual, parental leave, life insurance, disability insurance, accident and illness insurance, flexible spending accounts, wellness benefits, and flexible time off.