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Staff Software Engineer, Database Reliability

Zocdoc

New York City, NY
Full Time
Senior
2 days ago

Job Description

About the Role

As a Staff Database Reliability Engineer (DBRE) at Zocdoc, you'll play a pivotal role in evolving our database architecture from a traditional administration model to a modern, cloud-native reliability platform. You'll help define and execute the technical strategy that enables fast, safe, and scalable data operations across the company. You'll lead efforts to make our data systems observable, resilient, and self-serviceable—empowering development, infrastructure, and data teams to move quickly while maintaining safety, compliance, and performance. Your work will shape how Zocdoc thinks about data reliability at scale, and influence engineering standards across teams.

Key Responsibilities

  • Architect and evolve scalable, secure, and observable database systems across cloud-native (e.g., AWS RDS, DynamoDB, Aurora) and traditional relational platforms (e.g., SQL Server).
  • Define and implement patterns for schema governance, data lineage, quality assurance, and access control across services and teams.
  • Lead modernization efforts by replacing legacy systems with infrastructure-as-code, automated provisioning, and scalable platform patterns.
  • Build reusable modules, tooling, and guardrails that help teams self-serve safely while meeting compliance, reliability, and cost-efficiency goals.
  • Lead the end-to-end detection and response for database incidents—taking rapid, decisive action to minimize risk to users, data integrity, and business operations.
  • Drive post-incident analysis and systemic improvements to raise the bar for operational excellence in data systems.
  • Partner with developers, SREs, platform teams, and data engineers to align architecture and execution with business needs and reliability standards.
  • Mentor and influence engineers across teams by sharing knowledge, reviewing designs, and modeling high standards for data reliability.

Requirements

  • 8+ years of experience building and operating production-grade data infrastructure.
  • Deep fluency in cloud-native databases (e.g., RDS, DynamoDB, Redshift, Aurora) and relational systems (e.g., SQL Server, PostgreSQL).
  • Proven experience in designing high-throughput, low-latency, and fault-tolerant data architectures.
  • Strong hands-on experience with infrastructure-as-code (Terraform, CDK) and observability platforms (e.g., dashboards, SLOs, alerting).
  • A track record of building tools and patterns that enable self-service and reduce operational overhead.
  • Experience designing and enforcing systems for schema evolution, regulatory compliance, and data governance.
  • Demonstrated ability to lead initiatives, mentor peers, and shape engineering direction across functions.

Nice to Have

  • Experience with data governance, quality, and lifecycle management.
  • Experience with modernization of legacy systems.
  • Strong influence across organizations through strategy, clarity, and technical credibility.

Benefits & Perks

  • Flexible, hybrid work environment at our convenient Soho location.
  • Unlimited Vacation.
  • 100% paid employee health benefit options (including medical, dental, and vision).
  • Commuter Benefits.
  • 401(k) with employer funded match.
  • Corporate wellness programs with Headspace and Peloton.
  • Sabbatical leave (for employees with 5+ years of service).
  • Competitive paid parental leave and fertility/family planning reimbursement.
  • Cell phone reimbursement.
  • Catered lunch every day along with beverages and snacks.
  • Employee Resource Groups and ZocClubs to promote shared community and belonging.
  • Great Place to Work Certified.

Working at Zocdoc

The company promotes a collaborative and inclusive environment with a focus on operational excellence, innovation, and employee well-being. It values community, shared learning, and supporting employees through various wellness and resource programs.

Apply Now

Job Details

Posted AtJul 31, 2025
Job CategoryDevOps
SalaryCompetitive salary
Job TypeFull Time
Work ModeHybrid
ExperienceSenior

Job Skills

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About Zocdoc

Website

zocdoc.com

Company Size

501-1000 employees

Location

New York City, NY

Industry

All Other Professional, Scientific, and Technical Services

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