Staff UX Program Manager, Payments

Google

San Francisco, CA

Full Time

Senior

178k-265k

8 days ago

Job Description

About the Role

At Google, the UX Programs & Operations team drives projects within the UX organization by increasing communication and connection points, streamlining the UX design process, and fostering a culture of user-centered development. The team collaborates closely with UX Designers, Researchers, Content Strategists, Engineers, and Product Managers to create industry-leading products that deliver value for users and Google's business. As a UX Program Manager, you will combine expert project management skills with a passion for user experience to help improve product design used by billions of users, working across cross-functional teams to drive UX objectives and create innovative experiences.

Key Responsibilities

Elevate operational excellence in UX teams to build trust and deliver high-impact projects through stakeholder collaboration.
Define program roadmaps and user-centered goals aligned with long-term objectives.
Oversee critical efforts for broader or cross-functional projects, programs, and strategies.
Advocate for the establishment of key UX metrics that drive a culture of user-centered development across a wide range of program work.
Manage large, complex programs into an efficient organization.

Requirements

Bachelor's degree or equivalent practical experience.
10 years of experience managing and scaling UX related programs.
10 years of experience driving operational efforts across organizations.
Experience managing the velocity/productivity of teams, products, and systems.
Experience analyzing data and leveraging insights to develop solutions.
Experience with UX disciplines and user-centered development tools and methodologies.

Nice to Have

Experience in UX disciplines, creative and campaign development, and applying user-centered tools and methodologies.
Experience with the product development life-cycle.
Knowledge of industry-wide technology trends and issues.
Ability to take ownership of the project life-cycle while effectively self-managing priorities.
Ability to communicate complex concepts clearly across different audiences and varying levels of the organization.

Qualifications

Educational background including a Bachelor's degree or equivalent practical experience.

Benefits & Perks

Base salary range of $178,000-$265,000 plus bonus, equity, and benefits.
Additional benefits as offered by Google.

Working at Google

Google follows a simple but vital premise: 'Focus on the user and all else will follow.' The company values collaboration, innovation, and a user-centered approach, fostering a culture that emphasizes communication, connection, and continuous improvement within its UX teams.

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