Strategic Product Manager - Global Family Office (GFO)

Northern Trust

Chicago, IL

Full Time

Mid Level

100k-169k

about 2 months ago

Job Description

About the Role

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Key Responsibilities

Support discovery and innovation by creating client personas and evaluating competitors
Assist in new product planning activities by deriving forecasts, composing product requirements and establishing future metrics
Display a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness and productivity
Support new product introduction by creating the risk analysis
Track customer satisfaction, evaluate metrics and KPIs, gauge channel performance, conduct post product launch audits
Provide sales support through RFP response and review
Monitor capital and expenses and rate card alignment across regions
As subject area expert, provide comprehensive, in-depth consulting and leadership to team and partners at a high technical level
Balance operational execution with strategic development of business function activities

Requirements

Strong oral and written communication skills
Experience in constructing/overseeing logical and conclusive presentations
Solid understanding or knowledge of 2-4+ Northern Trust products or business areas within an umbrella, mastery of 1-2+ and understanding of client needs and product development impact
Good in building key relationships, influencing and negotiating with clients, partners and leaders across multiple disciplines
Organizational skills to support the Business Unit's goals, resources, and staff development
Program or project management experience is advantageous
Knowledge of business strategy development for long-term planning and profitability management
Strong analytical and business management skills with ability to translate strategic goals into actionable plans

Nice to Have

Prior experience with product marketing collateral development

Qualifications

No specific formal qualifications specified in the description

Benefits & Perks

Comprehensive benefits package including retirement benefits (401k and pension)
Health and welfare benefits (medical, dental, vision, spending accounts, disability)
Paid time off, parental and caregiver leave
Life & accident insurance
Discretionary bonus program including potential equity component

Working at Northern Trust

As a Northern Trust partner, greater achievements await. The organization fosters a flexible and collaborative work culture in a financially strong and stable environment. Movement within the organization is encouraged, senior leaders are accessible, and there is a commitment to assisting the communities served. The company values an inclusive workplace and offers flexibility to accommodate different needs.

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