SYD Data Analyst

About the Role

Key Responsibilities

• Enter, update, verify, and maintain external central agency yacht information on our database, including Yatco, emails, and monthly updates from BI, brokers, and assistants.
• Ensure complete yacht specifications are always available, responding promptly to broker requests for specifications, photos, and brochures.
• Monitor listing emails on a rotational basis, taking timely action and delegating tasks as needed.
• Obtain high-resolution photos and specifications for non-Group yachts, editing photos for correct sizing and gathering comprehensive information, working closely with shipyards.
• Produce various reports for brokers across all business units, including market trends, customer behavior, and company positioning analysis.
• Manage Industry distribution lists in CRM for mailings, load documents on Accounts or yacht docs, and publish articles about yachts.
• Provide comprehensive database support, assisting brokers and assistants, and escalating technical issues to IT when necessary.
• Contribute to yacht shows by preparing yacht show lists and specs, attending shows for information gathering or working as a hostess, or covering office duties during shows.
• Analyze CRM/IQ usage among brokers, providing regular reports on lead responses and market adoption, and suggesting improvements or additional training.
• Stay proficient with advanced statistical analysis and research methodologies, reviewing work progress and discussing new features for Business Unit efficiency.
• Create, test, and implement new IQ functionalities, ensuring the timely rollout of features.

Requirements

• Self-motivated and driven with the ability to analyze data and events, drawing insightful conclusions.
• Highly organized, capable of managing time and tasks efficiently with minimal supervision.
• Excellent interpersonal and communication skills, enhancing team dynamics and client interactions.
• Proactive in problem-solving, adept at handling confidential information, and producing quality results with limited direction.
• Employs strategic thinking and a forward-planning approach to meet organizational objectives.
• A reliable team player, able to motivate others and work collaboratively.
• Effectively communicates across all levels, understanding diverse perspectives and maintaining a professional demeanor.
• Exhibits adaptability to change, with a creative approach to strategizing and problem-solving.
• Capable of making sound judgments under pressure, maintaining efficiency in challenging environments.
• Well-presented with robust written and verbal skills, demonstrating a capacity for vision, strategic planning, and critical self-assessment.