Technical Integration Project Manager

About the Role

Key Responsibilities

• Own and drive end-to-end projects, managing timelines, deliverables, and stakeholder communication.
• Own and drive agile adoption and best practices, fostering a culture of continuous improvement and data driven decision making.
• Collaborate with engineering and product teams to understand technical requirements and validate projects and integrations (e.g., RESTful APIs, cloud environments, data migrations).
• Serve as the primary liaison between technical and non-technical teams, translating complex concepts into actionable plans and monitor progress.
• Create and maintain clear documentation, playbooks, and guides for both internal teams and external partners.
• Improve and scale onboarding frameworks to streamline implementation and reduce time-to-value.
• Proactively identify and resolve blockers, aligning cross-functional priorities and ensuring project momentum.
• Maintain a customer-first mindset, ensuring integrations deliver operational value and enhance user experience.
• Thrive in a fast-moving environment, adapting to change while driving clarity, structure, and accountability.

Requirements

• Proven experience with a technical onboarding process for SaaS Platforms.
• Proficiency in creating API documentation and integration guides tailored to technical and non-technical audiences.
• Familiarity with modern development practices, including RESTful APIs, data validation workflows, and integration testing.
• Experience working with cloud-based solutions (AWS, GCP, Azure) and tools for technical configuration and deployment.
• Strong ability to manage and deliver multiple, complex projects on tight timelines.
• Ability to align priorities across teams (engineering, operations, claims) while identifying and mitigating potential roadblocks.
• Strong leadership skills to ensure team accountability and maintain project momentum.
• A passion for building intuitive technology and a thirst for learning.
• Able to think through customer requirements and prioritize what is a must-have, nice-to-have, or irrelevant.
• Have a strong technical skillset but also the willingness and ability to take over tasks outside your core competency.

Nice to Have

• None explicitly listed in the description.

Qualifications

• None explicitly listed; experience with SaaS onboarding, API documentation, and cloud solutions implied.

Benefits & Perks

• Generous health-insurance package with nationwide coverage, vision, & dental.
• 401(k) retirement plan with employer matching.
• Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
• Generous family leave policy.
• Work from anywhere to facilitate your work life balance.
• Apple laptop, large second monitor, and other quality-of-life equipment you may want.