Technical Product Manager - Career

About the Role

Key Responsibilities

• Provides inputs to the overall Market Opportunity Assessment (Stakeholdering) for the product capabilities managed; identify customer capability needs by partnering with Business Product Managers and other internal stakeholders, reviewing intake mechanisms for internal requests.
• Participates in the evaluation of the competitive landscape, market trends, and industry research to identify and articulate high-potential product capability opportunities.
• Conducts market validation through review and testing of concepts with internal users and external customers (voice of customer, customer advisory).
• Provides inputs in product strategy and planning sessions; connects execution KPIs with strategic goals; understands and communicates the product vision and its relation to larger strategy.
• Provides inputs to determine the right delivery increments that balance commercial and technical goals and constraints; identifies dependencies and synergies for the delivery plan.
• Supports development of business cases, articulating scope, approach, ROI, capacity planning, and delivery milestones; defines product roadmap and tracks attainment of objectives through KPIs.
• Provides Business/Technical requirements for product development, including functional and cross-functional requirements; collaborates with delivery partners to identify trade-offs.
• Participates in aligning requirements with Legal & compliance and Operations to ensure controls; collaborates with internal partners for delivery, demos, and training.
• Collects and processes feedback from product demos to adjust and evolve the product roadmap; tracks upstream and downstream dependencies and synergies.
• Monitors product adoption, collects customer feedback, and ensures effective performance including revenue, cost, and margin objectives.
• Manages product offerings to meet customer and market needs; analyzes data to inform product lifecycle decisions including enhancements and sunsetting.
• Makes decisions, drives the product, and measures outcomes related to problem assessment and solution design.

Requirements

• Bachelor's degree in a related discipline or equivalent experience.
• 5 - 7 years of Product Manager and/or Product Owner experience in a cloud-based and/or SaaS environment.
• Experience driving or using an enterprise eCommerce solution that integrates with ERP, CRM, DXP.
• Experience in the Identity and Access Management space, with knowledge of compliance or best practices for handling sensitive data.
• Demonstrated experience with pragmatic marketing frameworks, Lean Product Management, and Agile concepts.
• Exposure to cloud-based products and services, understanding cloud architecture, infrastructure, and deployment models.
• Experience using product tools required (Aha!, JIRA, Figma) or similar tools.

Nice to Have

• Experience as a Software Developer, QA, DevOps Engineer or related technical field.
• Ability to work with cross-functional teams in a highly matrixed environment.
• Experience demonstrating Design Thinking to develop innovative business solutions, including tools such as personas, empathy mapping, prototyping, and iteration models.
• Product Management certification(s).
• Cloud certification.
• A degree in Computer Science.
• Experience driving products/platforms internationally.