Technical Program Manager

About the Role

Key Responsibilities

• Collaborate with software engineers and product stakeholders to define functional requirements, plan development schedules, and drive decisions that deliver exceptional online experiences.
• Assist with technical discussions and coordinate cross-functional solutions that align business objectives with engineering capabilities and customer needs.
• Oversee all phases of the software development lifecycle, including design, development, testing, deployment, and post-launch support, in close coordination with internal teams and partners.
• Participate in early requirements analysis, assessing technical complexity, identifying cross-team dependencies, and influencing scope and feasibility.
• Provide continuous program visibility through clear communication of progress, risks, milestones, and delivery timelines to stakeholders at all levels.
• Manage end-to-end implementation of initiatives, ensuring adherence to technical standards, architectural guidelines, and delivery goals.

Requirements

• 3+ years of Program Management and Project Management experience with high-volume online user experiences.
• Experience with agile methodologies, including scrum master and product owner roles.
• Strong communication, cross-group collaboration, and interpersonal skills.
• Prior experience as a software developer or tester.
• Ability to manage a feature through the entire development and release cycle.
• BA/BS/BSE in computer science, math, or equivalent technical experience.
• Solid leadership skills and a passion for building world-class consumer experiences.
• Keen eye for detail and managing multiple simultaneous dependencies.
• Ability to travel and manage projects with distributed resources, sometimes in international locations.
• Strong sense of ownership.
• Skills in communicating to executives, product managers, software engineers, and project managers.

Nice to Have

• Experience managing large-scale, cross-organizational programs.
• Experience in digital engagement or entertainment ecosystems.
• Knowledge of Sony's products or similar platforms.

Qualifications

• BA/BS/BSE in computer science, math, or equivalent technical experience.

Benefits & Perks

• Comprehensive medical, prescription drug, dental, and vision coverage, including HSA and FSA options.
• Employee assistance plan and behavioral health benefits.
• Fertility benefits, surrogacy, and adoption assistance programs.
• Life insurance for employees and dependents, with voluntary options.
• Disability plans, paid parental and caregiver leave.
• 401(k) plan with company match and immediate vesting.
• Education assistance and student loan programs.
• Flexible work arrangements, including remote and hybrid schedules.
• Paid time off including vacation, holidays, sick leave, Summer Fridays, and winter break.
• Referral bonuses, matching gift program, employee resource groups, and discounts on Sony products.
• Employee stock purchase plan, annual incentive bonus.