Technical Program Manager, FlashArray

About the Role

Key Responsibilities

• Work with engineering teams working on building/deploying services as well as cross functional non-engineering teams for solution readiness and deliver program objectives.
• Big picture owner providing clarity on what we are trying to accomplish, understanding of the business objectives and driving the outcome for the program.
• Be the change agent with capabilities to identify and deliver on process changes that would enable faster time to market while driving organization consistency and efficiency.
• Drive content, schedule and overall delivery of the program and set it up for success in the field/customer base.
• Plan, coordinate, and execute software releases for our products. Develop release plans, schedules, processes, procedures, and documentation in collaboration with cross-functional teams.
• Dive deep into technical systems to triage SW Release risks and issues found, take necessary actions to mitigate them and stay connected to the details to help make the right release tradeoffs.
• Continuously improve the release management process and tools to increase efficiency and quality.
• Understand dependencies across functions to optimize the overall system and deliver the highest quality offerings.
• Make trade-offs and timely decisions, drive accountability for delivery and ensure that the objectives of the program are met.
• Set goals for the program, track and periodically communicate to stakeholders as well as ensure corrective actions/mitigations as needed.
• Be the single point person for delivery decisions, executive and cross-team communication, and working with various functional groups to deliver the program.
• Optimize team processes to improve quality, productivity, and responsiveness to feedback and changing priorities and set up the program for success in the field.
• Overcome obstacles by resolving issues, regardless of team boundaries, and identify and resolve teamwork issues.

Requirements

• 7+ years of experience as a Technical Program Manager; MS in computer science, MBA or engineering management equivalent preferred.
• Experience managing software releases with predictable and frequent cadence.
• Proven expertise in managing projects throughout the entire SDLC, including investigation, design, execution, and delivering products to market on schedule, and addressing customer feedback in development.
• Solid project and technical judgment; ability to influence a growing organization.
• Take ownership of the product experience, quality, and metrics.
• Solid knowledge of end-to-end best practices.
• Demonstrated strong analytical and problem solving skills.
• Outstanding verbal and written communication skills with the ability to interact with technical and non-technical, cross-functional groups.
• Ability to work from the Santa Clara, CA office in compliance with company policies.

Nice to Have

• Experience managing projects throughout the entire SDLC.
• Experience working in a fast-paced, cross-functional environment.
• Familiarity with software release processes and tools.

Qualifications

• 7+ years of experience as a Technical Program Manager.
• MS in computer science, MBA, or engineering management (preferred).

Benefits & Perks

• The role may be eligible for incentive pay and/or equity.
• Competitive annual base salary range: $199,000-$299,000 USD.
• Flexible time off, wellness resources, and company-sponsored team events.
• Opportunities for growth and development in a recognized great workplace.