TECHNICAL PROJECT MANAGER

About the Role

Key Responsibilities

• Demonstrate commitment to and leadership of environmental health and safety principles, policies, and procedures.
• Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Ensure the Scrum framework is followed and assist the team in removing obstacles.
• Lead and manage cross-functional and cross-team projects from inception to completion.
• Develop project plans, timelines, and deliverables, ensuring all milestones are met.
• Analyze integrated data sets to extract actionable insights and identify opportunities for optimization across various aspects of the digital commerce business.
• Use SQL to query databases, extract data, and perform detailed analyses to inform decision-making.
• Own and lead internal meetings, ensuring clear communication and alignment among team members and stakeholders.
• Prepare and present project updates, status reports, and performance metrics to upper management.
• Develop Business Requirement Documents (BRDs) for new features and enhancements.
• Manage custom integrations using APIs between eCommerce platforms, marketing automation tools, ERP systems, CRM software, and other third-party services.
• Develop data mapping documents and maintain documentation to facilitate understanding and troubleshooting of data integrations.
• Assist the Compliance team in ensuring compliance with data privacy regulations (e.g., GDPR, CCPA) and industry data handling and integration within the eCommerce site.
• Collaborate with the Director of Digital Commerce to develop, maintain, and improve processes and utilize project management tools, documentation, and communication channels to ensure team alignment.
• Communicate effectively with technical and non-technical stakeholders to ensure alignment and successful implementation of data integration projects.
• Work closely with digital, procurement, and operations teams to manage stock levels and replenishments on the website.
• Create and maintain Product Detail Pages, Banners, and inventory levels within the website backend/Admin system.
• Manage website content to deliver fresh content and an engaging customer experience.
• Work with Digital Commerce Leadership to plan strategic marketing partnerships, promotions, and programs.
• Collaborate with internal teams and agencies to optimize the website for SEO, conversions, and user experience.
• Participate in cross-functional projects from inception to completion.
• Analyze data sets to extract insights and identify opportunities for optimization.
• Lead internal meetings to ensure clear communication and alignment.
• Prepare and present project updates and performance metrics to upper management.
• Assist the Compliance Team in ensuring data privacy and industry data handling compliance.
• Manage all merchandising activities related to the eCommerce website.
• Contribute to company efforts to improve safety, quality, delivery, and productivity.
• Uphold company standards on high integrity, safety, fair treatment, and a positive work environment.
• Perform other responsibilities as deemed appropriate or necessary by management.

Requirements

• Bachelor's degree in Business, Marketing, Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience.
• 3+ years of experience in Business Operations, Project/Product Management, inventory management, or Scrum Master, preferably in an eCommerce or digital marketing environment.
• Proficiency with SQL and/or Snowflake.
• Experience with data visualization tools such as Tableau, Power BI, or Looker.
• Excellent problem-solving and troubleshooting skills for data integration issues.
• Strong communication and collaboration skills for working effectively in cross-functional teams.
• Knowledge of eCommerce platforms (e.g., Magento, Optimizely, Odoo).
• Experience with marketing automation tools (e.g., Mailchimp, Hubspot, HotJar, Marketo, ODP/Zaius).
• Familiarity with ERP systems and CRM software.
• Open to quarterly travel to HQ.
• Some minimal on-call or after-hours work may be required.
• Demonstrated ability to work in accordance with company values of high integrity, safety, and fairness.

Nice to Have

• Experience with data visualization and analytics tools such as Google Analytics.
• Firearms industry knowledge or experience.
• Knowledge of SEO and merchandising best practices for eCommerce.

Qualifications

• Formal educational background as specified in requirements.

Benefits & Perks

• Not explicitly specified in the description.