Technology Project & Program Manager - Product Owner

Wolters Kluwer

Wilmington, DE

Full Time

Entry Level

2 days ago

Job Description

About the Role

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. We help them get it right, supporting critical decisions that improve lives, business, judicial and regulatory systems, and patient care. The company fosters an inclusive culture focused on diversity, professional growth, and making a meaningful impact in the healthcare and education sectors.

Key Responsibilities

Help ensure nurses, nurse educators, and hospital administrators benefit from our Nursing digital products, including point-of-care and point-of-learning solutions.
Execute the roadmap priorities for digital offerings in Nursing, such as Nursing Center and CE Connection.
Develop in-depth understanding of user needs and workflows to ensure products meet customer requirements.
Manage product development for assigned products and platforms, maintaining the relationship between those products and WK Technology.
Translate high-level user stories into specific technical development requests with clear success metrics.
Prioritize and maintain product backlogs, ensuring alignment with strategic goals.
Own the product development lifecycle and schedule, working with Agile/Scrum teams to plan and execute sprints and releases.
Collaborate with teams to ensure compliance with security, privacy, accessibility, and system integration standards.
Partner with other Product Owners and Technology colleagues to identify efficiencies and ensure consistency across interfaces.
Act as a subject matter expert, providing updates and answering questions from Product Management, Technology, Content, Marketing, Sales, Support, and other stakeholders.

Requirements

College degree (BA/BS) or equivalent experience.
1 year of experience in digital product development, especially with Agile/Scrum teams, or relevant experience in the nursing practice market.
Strong knowledge of the product development process from concept to post-launch.
Experience leading product development and translating user needs into practical plans.
Understanding of technology opportunities, constraints, risks, and mitigation strategies.
Ability to prioritize effectively and think structurally.
Strong oral and written communication skills.
Strong project management skills, including scheduling and budgeting oversight.
General knowledge of the healthcare/nursing market.
Familiarity with customer research methods and data analytics.
Certification as a Scrum Master or Product Owner (e.g., Scrum Alliance).
Experience with customer-facing communication, product demos, and troubleshooting escalations.
Familiarity with backlog tools (e.g., Jira, Trello) and team communication platforms (e.g., Slack, MS Teams).
Ability to travel up to 15%, if not based in Philadelphia or Baltimore.

Nice to Have

Exposure to simulation or virtual reality products.

Qualifications

College degree (BA/BS) or equivalent experience.

Benefits & Perks

Medical, Dental, & Vision Plans
401(k)
FSA/HSA
Commuter Benefits
Tuition Assistance Plan
Vacation and Sick Time
Paid Parental Leave

Working at Wolters Kluwer

We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving daily success. We foster an inclusive environment that values diversity and professional growth, encouraging employees to make a real difference while working alongside a caring and supportive team.

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