Technology Project & Program Manager - Product Owner

About the Role

Key Responsibilities

• Help ensure nurses, nurse educators, and hospital administrators benefit from our Nursing digital products, including point-of-care and point-of-learning solutions.
• Execute the roadmap priorities for digital offerings in Nursing, such as Nursing Center and CE Connection.
• Develop in-depth understanding of user needs and workflows to ensure products meet customer requirements.
• Manage product development for assigned products and platforms, maintaining the relationship between those products and WK Technology.
• Translate high-level user stories into specific technical development items with clear success metrics.
• Prioritize and maintain product backlogs, ensuring alignment with strategic goals.
• Own the product development lifecycle and schedule, working with Agile/Scrum teams to plan and execute sprints and releases.
• Maintain product health and performance, ensuring compliance with security, privacy, accessibility standards, and system integration requirements.
• Collaborate with other Product Owners and Technology colleagues to identify efficiencies and ensure consistency across interfaces.
• Act as a subject matter expert, providing updates and answering questions from Product Management, Technology, Content, Marketing, Sales, Support, and other stakeholders.

Requirements

• College degree (BA/BS) or equivalent experience.
• 1 year of experience in digital product development, particularly with Agile/Scrum teams, or experience working on products for the nursing practice market.
• Strong knowledge of the product development process from concept to post-launch.
• Experience developing and leading product development execution.
• Understanding of user needs and market trends, with ability to translate into practical plans.
• Ability to craft workflow and user experience requirements aligned with business goals.
• Knowledge of technology opportunities, constraints, risks, and mitigation strategies.
• Strong organizational skills and prioritization abilities.
• Excellent oral and written communication skills.
• Strong project management skills, including scheduling and budget oversight.
• General knowledge of the healthcare/nursing market.
• Familiarity with customer research methods and data analytics.
• Certification as a Scrum Master or Product Owner (e.g., from Scrum Alliance).
• Ability to travel up to 15% (if not based in Philadelphia or Baltimore).

Nice to Have

• Experience with simulation or virtual reality products.
• Experience creating customer-facing communication plans and product demos.
• Experience troubleshooting customer escalations in collaboration with Support teams.
• Familiarity with backlog software (e.g., Jira, VSO, Trello, Wrike) and team communication tools (Slack, MS Teams).

Qualifications

• College degree (BA/BS) or equivalent experience.
• 1 year of experience in digital product development or related field.
• Certification as a Scrum Master or Product Owner (e.g., from Scrum Alliance).

Benefits & Perks

• Medical, Dental, & Vision Plans.
• 401(k) plan.
• FSA/HSA options.
• Commuter Benefits.
• Tuition Assistance Plan.
• Vacation and Sick Time.
• Paid Parental Leave.