Temporary Social Media Coordinator

About the Role

Key Responsibilities

• Create engaging and high-quality social media content, including graphics, videos, and copywriting for various platforms that aligns with the airport's communications strategy.
• Assist in executing the airport's social media content strategy, ensuring alignment with marketing campaigns and key messaging.
• Monitor social media trends and recommend creative approaches to enhance audience engagement.
• Capture and edit short-form videos, images, and other multimedia content for real-time posting and assist on scheduling and posting content using social media management tools.
• Support the Social Media Manager in community management efforts, responding to comments and messages as needed.
• Track content performance and provide insights to optimize future content strategies.
• Collaborate with internal teams, including communications, to source engaging content, including behind-the-scenes and real-time airport operational updates.
• Maintain an organized digital asset library for social media use.
• Ensure all content aligns with brand guidelines, accessibility requirements, and regulatory standards.
• Develop and maintain a comprehensive content calendar.
• Support the team in managing social media coverage and crisis communications.
• Assist in drafting, creating, and proofreading content and contribute to ongoing communications projects in collaboration with senior team members.
• Assist with all special events supported by the Communications and Marketing Department.
• Perform other related duties as assigned.

Requirements

• Bachelor's degree in marketing, communications, journalism, or related field.
• One (1) or more years experience creating, managing and/or overseeing social media and/or related digital channels such as Instagram, TikTok, Facebook, X (Twitter), LinkedIn, YouTube, etc.
• Fluent content creation skills using tools like Canva, Adobe Express or Creative Suite, CapCut for visuals and videos, or other social creation tools.
• Must obtain a Security Identification Display Area (SIDA) Airport Identification/Access Badge in accordance with TSA requirements within thirty (30) days from employment and maintain qualification for a SIDA badge upon each renewal.
• Knowledge of social media and digital communications principles, activities, practices and skills.
• Skill in using content creation tools and social media platforms, with an understanding of trends and trend analysis.
• Skill in organizing and prioritizing work to meet deadlines under minimal supervision.
• Ability to communicate clearly and effectively, both orally and in writing.
• Ability to gather and analyze basic performance data from social media platforms and report findings clearly.
• Knowledge of project management and planning principles and practices.
• Ability to work under tight and conflicting deadlines.
• Ability to establish and maintain effective working relationships with the public, media, and other key groups.
• Ability to work cooperatively in a team environment.

Nice to Have

• Knowledge and proficiency with software packages used in graphics production such as Microsoft PowerPoint or Adobe Photoshop, InDesign or PageMaker.
• Knowledge and proficiency with database applications such as Microsoft Access, FileMaker Pro, and web-based database software applications.
• Knowledge of social media tools, including Sprout Social, Rival IQ and Loomly.
• Experience with multimedia campaigns or multi-channel communications programs.

Qualifications

• Bachelor's degree in marketing, communications, journalism, or related field.