Unified Digital Specialist (Support Seller)
Microsoft
Job Description
About the Role
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. The role involves working with specialized sales resources to provide and sell support offerings to Mid-Market and Corporate customers, contributing to digital transformation, and driving solution sales and customer outcomes.
Key Responsibilities
- Acts as a thought leader across solution areas to advise customers on digital transformation, drive deployment, and create business value by removing blockers to consumption.
- Drives sales orchestration to proactively ensure deal closure by identifying and aligning internal stakeholders and expanding relationships with the account team.
- Lead BDM and ITDM conversations, leveraging and sharing competitor knowledge as a subject matter expert to inform pursuit or withdrawal decisions.
- Manages the end-to-end sales and delivery success of the assigned territory; conducts forecasting for accounts and develops a portfolio and territory plan to drive strategic, aligned selling.
Requirements
- Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience.
- 4+ years experience with consumption-based cloud selling.
- Strong negotiation, organizational, presentation, financial, written, and verbal communication skills.
- Ability to develop sales and business strategy options and successfully execute complex opportunities.
- Collaborative work style to engage with Microsoft sales & services teams, partners, and internal stakeholders.
- Growth mindset with a positive approach to problem solving, learning, and development.
Nice to Have
- Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field.
- 3+ years of solution sales or consulting services sales experience.
Qualifications
- Bachelor's Degree in Information Technology, Business Administration, or related field
- 6+ years of technology-related sales or account management experience
- 4+ years experience with consumption-based cloud selling
Benefits & Perks
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
Working at Microsoft
Microsoft's mission is to empower every person and every organization on the planet to achieve more. Employees come together with a growth mindset, innovate to empower others, and collaborate to realize shared goals. The culture emphasizes respect, integrity, and accountability, fostering an inclusive environment where everyone can thrive at work and beyond.
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About Microsoft
Website
microsoft.com
Location
Dallas, TX
Industry
Custom Computer Programming Services
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