VP, GRC Program Manager

Synchrony

New York, NY

Full Time

Executive

155k-260k

9 days ago

Job Description

About the Role

The Governance, Risk, & Compliance (GRC) Program Manager is responsible for enhancing the maturity and integration of Synchrony's GRC technology platform (eGRC) to enable integrated risk management across the enterprise. In this role, you will drive a team that focuses on requirements gathering, process improvement, program management and efficiency within Risk and Compliance technology, ensuring it meets the evolving needs of risk and governance programs while promoting sound GRC principles. This person will be able to leverage their expertise with GRC programs to integrate processes across the Enterprise Risk Framework, while partnering with cross-functional teams to proactively identify, mitigate, and monitor risks. Success will be measured by the business value of eGRC solutions and ability to manage integrated and aggregated views of risk.

Key Responsibilities

Manage multiple simultaneous software and technical enhancement initiatives while driving alignment among stakeholders.
Build, lead, and mentor a high-performing team of business analysts (product owners) to translate business requirements into technical solutions.
Support all product owner responsibilities across the full Agile life cycle, including establishing priorities, maintaining a well-groomed backlog, participating in Agile rituals, and ensuring milestones and deliverables meet expectations.
Manage requirements gathering for GRC solution configuration, application integrations, reporting, and data analytics.
Lead GRC program planning, milestone and success criteria definition, resource allocation, and estimation for predictable delivery.
Communicate project successes, schedules, priorities, issues, and health of initiatives to stakeholders and leadership.
Create, track, and drive critical path activities, flag dependencies, and manage decisions affecting initiatives and the overall GRC program.
Identify and manage risks, develop mitigation strategies, and proactively address issues to ensure successful outcomes.

Requirements

Bachelor's degree in any engineering discipline with 3+ years of eGRC experience; or in lieu of a degree, 7+ years of eGRC experience.
5+ years' experience as a business analyst or product owner gathering technical requirements for application configuration and business process improvement.
5+ years' experience in Consumer Banking or Finance.
3+ years of SAFe experience.
2+ years' experience managing teams.
Demonstrated leadership managing complex projects and multiple initiatives involving technical project management and process automation.

Nice to Have

2+ years of Scrum Master experience.
Experience enhancing GRC platforms and risk and compliance solutions (e.g., SAI360 'BWise', Archer, ServiceNow, Onspring, etc.).
Problem solver with ability to promote collaborative solutions.
Strong verbal and written communication skills.
Ability to work independently in a fast-paced environment.
Experience with continuous delivery.

Qualifications

High school diploma or equivalent (implied by eligibility requirements).

Benefits & Perks

Salary range of $155,000.00 - $260,000.00 USD annually, eligible for an annual bonus based on performance.
Flexible work options including work from home, office, or hybrid arrangements.
Opportunities for career growth and development.

Working at Synchrony

Synchrony fosters a diverse, inclusive culture where skills, experience, and voice are valued. The company celebrates differences and believes that individual perspectives make it a great place to work. They promote community through their 8 Diversity Networks, with over 60% workforce engagement, emphasizing belonging, connection, and turning ideals into action.

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