WEB & SOCIAL MEDIA COORDINATOR

About the Role

Key Responsibilities

• Provides day-to-day maintenance of the Town of Belmont website, including creating and editing pages, updating modules, and removing outdated information.
• Regularly reviews website content and proposes changes to improve usability, accessibility, and overall online presence.
• Coordinates with the CIO and Town departments on digital strategy, including the creation of a coordinated and effective social media presence across platforms.
• Responds to support requests from Town staff regarding website content or social media use.
• Assists and trains staff who need help updating departmental content.
• Provides on-call support outside of business hours as needed, including weekends.
• Performs other related duties as required.

Requirements

• Associate's degree or higher in Web Design or Information Technology with at least 1+ year of previous experience or the equivalent combination of education or experience.
• Proven capability managing websites and social media accounts in a professional capacity.
• Excellent written and verbal communication skills.
• Experience with Content Management Systems (CMS), CivicPlus, and/or working for a government agency is a plus.

Nice to Have

• Experience with Content Management Systems (CMS), CivicPlus and/or working for a government agency.

Qualifications

• Associate's degree or higher in Web Design or Information Technology
• At least 1+ year of previous experience in web and social media management

Benefits & Perks

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance