Account Executive

About the Role

Key Responsibilities

• Coordinate with Sales Executive to ensure understanding of products and services sold to new PacificSource groups.
• Communicate renewal information and coordinate with Sales Executive for renewals outside your block of business.
• Negotiate renewals and complete documentation necessary for group implementation or renewal.
• Consult with groups to inform them about products, procedures, health strategies, and compliance requirements.
• Serve as a resource for benefits, compliance, and plan information, ensuring clear communication among all stakeholders.
• Attend internal and external meetings, share best practices, and identify potential issues for resolution.
• Liaison with outside vendors providing services/products to groups, including PBMs, wellness programs, and benefit systems.
• Develop strategic direction for employee benefit plans with groups and consultants, creating and executing roadmaps.
• Present and review group reporting, identify trends, and propose actions to meet group goals.
• Lead implementation and renewal meetings, review plan documents, and ensure accuracy of plan materials.
• Negotiate with brokers and groups for renewals, follow up on renewal status, and develop benefit quotes.
• Determine reasons for group terminations and record information for review.
• Participate in group enrollment, employee benefit meetings, wellness fairs, and orientation sessions.
• Serve as a contact and problem solver for contract issues, claims, and requests related to benefits.
• Identify cross-selling opportunities and represent PacificSource at community and professional events.
• Participate in benefit training programs and perform other duties as assigned.

Requirements

• Three (3) years of experience in sales, account management, or employee benefits.
• High school diploma or equivalent; Bachelor's degree in Business Administration or related field preferred.
• Current Life and Health Insurance License or ability to obtain within 6 months.
• Thorough understanding of insurance products, contracts, and health insurance industry guidelines.
• Knowledge of underwriting models.
• Excellent verbal and written communication skills.
• Ability to communicate effectively with individuals at all levels and explain plans clearly.
• Ability to work in a fast-paced environment managing multiple priorities.
• Strong leadership skills and high integrity with confidential information.
• Resilience, flexibility, and ability to adapt to change.
• Ability to work independently and travel approximately 40-50%, including overnight visits.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

Nice to Have

• Knowledge of PacificSource administrative procedures and healthcare industry.
• Experience with public speaking and public relations.
• Experience with benefit administration systems and ancillary programs.
• Strategic thinking and resource management skills.

Qualifications

• High school diploma or GED required.
• Bachelor's degree in Business Administration or related field preferred.
• Life and Health Insurance License (must be obtained within 6 months if not already licensed).

Benefits & Perks

• Competitive salary range of $55,900 - $97,500 annually.
• Dental insurance.
• Employee assistance program.