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Account Manager

Willis Towers Watson

Burlington, VT
Full Time
Mid Level
70k-100k
about 1 month ago

Job Description

About the Role

As part of Willis Towers Watson's Captive Solutions team, the Account Manager plays a key role in delivering tailored management services to a portfolio of captive insurance companies. Captive Solutions spans multiple business segments—including Corporate Risk and Broking (CRB), Human Capital and Benefits (HCB), and Investment, Risk and Reinsurance (IRR)—and offers clients innovative, data-driven approaches to risk financing. This role supports the strategic and operational performance of client captives through active engagement in underwriting, regulatory compliance, financial management, and governance. The Account Manager collaborates closely with internal experts—including actuaries, risk consultants, accountants, and brokers—as well as with external stakeholders such as clients, regulators, and service providers. With no two captives alike, the Account Manager must bring flexibility, analytical insight, and client-focused problem-solving to help structure and manage bespoke captive solutions.

Key Responsibilities

  • Ensures strong relationships with client, regulators, captive directors and key service providers.
  • Works as part of the Client Service Team, as well as interacts with clients, prospects, regulators and external service providers.
  • Liaise with insurance broker and reinsurance brokers as required.
  • Assist with underwriting decisions in conjunction with the Client Service Team and the Practice Underwriting resources.
  • Monitor exposures and risk transfer pricing within assigned portfolio.
  • Assist with regulatory approval for changes to the business plan.
  • Assist with Board approval for underwriting decisions.
  • Account for premium and agree on reserving methodology.
  • Ensure the production of management accounts, statutory accounts, budgets, cash flow statements, and other financial information.
  • Assist with the adoption of appropriate accounting practices and ensure adherence thereto.
  • Manage cash requirements of the companies and liaise with investment managers.
  • Coordinate board meetings, ensure timely production of board papers and minutes, and follow up on matters arising.
  • Perform relevant company secretarial functions and ensure compliance with Corporate Governance.
  • Participate in and provide input on strategic and operational issues.
  • Maintain contact with all client directors and advise them of developments.
  • Support senior leadership with board insight and thought leadership.
  • Uphold internal control procedures and the WTW code of conduct.

Requirements

  • 2-4 year degree in Accounting, Finance or related area.
  • Computer skills.
  • Knowledge and experience of captive insurance and insurance industry (accounting for captives, insurance products, problem resolution) is a plus.
  • Ability to monitor quality control.
  • Client relationship skills.
  • Project management skills.

Nice to Have

  • Knowledge and experience of captive insurance and insurance industry in areas such as accounting for captives, insurance products, and problem resolution.
  • Experience with Willis Towers Watson platforms and structure.

Qualifications

  • Educational background in Accounting, Finance or related field (2-4 year degree).

Benefits & Perks

  • Base salary range of $70,000-$100,000 USD per year.
  • Eligibility for an annual short-term incentive bonus.
  • Comprehensive health and welfare benefits including medical, dental, vision, HSA, flexible spending accounts, life insurance, legal, identity theft protection, wellbeing programs, and work/life resources.
  • Leave benefits including paid holidays, paid time off, disability leaves, and other leaves.
  • Retirement benefits including contributory pension plan and 401k savings plan.
  • Flexible work arrangements including hybrid work options.

Working at Willis Towers Watson

At WTW, flexibility is rooted in trust, supporting an inclusive and diverse workforce. The majority of colleagues work in a hybrid style, combining remote, in-person, and in-office interactions based on team, role, and client needs. The company emphasizes work-life balance, employee well-being, and a collaborative environment that encourages growth and innovation.

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Job Details

Posted AtJul 15, 2025
Job CategoryAccount Management
Salary70k-100k
Job TypeFull Time
Work ModeHybrid
ExperienceMid Level

About Willis Towers Watson

Website

wtwco.com

Location

Burlington, VT

Industry

All Other Insurance Related Activities

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