Account Manager - Hartford Excess Solutions

The Hartford

Hartford, CT

Full Time

Mid Level

59k-89k

about 1 month ago

Job Description

About the Role

Account Manager - OA09HN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. This role supports Commercial Underwriting in the sales acquisition process for Hartford Excess Solution, utilizing Legacy Navigators/Global Specialty/Policy Center systems. It involves providing support for new business and renewal policy account coordination, review, essential services, rating, and preparing work orders for quoting and issuance of middle market business. The position serves as the point of contact for agents, handling inquiries and requests, communicating with customers, and resolving problems.

Key Responsibilities

Support the Underwriter in the sales acquisition process through account coordination, new business and renewal policy essential services, report ordering, preliminary classification of new business, and data collection.
Review, prepare work orders for rating, and issue policies.
Apply screening criteria in accordance with guidelines.
Communicate with customers to obtain needed and required underwriting information and resolve problems.
Handle high volumes of transactions, balancing quality and timeliness while managing a Book of Business.
Organize work based on AM/UW Huddles, recognition of Top Agents, and territorial differences.
Maintain an effective pending/diary/follow-up system.

Requirements

Prior Commercial Market Insurance Industry experience as an Account Manager, Technical Rater, or equivalent at an insurance carrier/agency.
Knowledge of Commercial insurance coverages: GL, WC, auto, property, etc.
Functional knowledge of Commercial Lines rating experience.
Experience with Legacy Navigators/Global Specialty/Policy Center systems is a plus.
Strong Customer Service and Relationship Building skills.
Effective Communication Skills / Written and Verbal.
Good automation skills and strong technical ability.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Ability to work autonomously and make decisions in a fast-paced environment.
High-speed broadband internet with minimum speeds of 75MB download/10MB upload, hardwired to Hartford issued computer.

Nice to Have

Experience with Legacy Navigators/Global Specialty/Policy Center systems.

Qualifications

Proficiency in Microsoft Word, Excel, and PowerPoint.
Ability to shift work efforts quickly and make decisions in a fast-paced environment.

Benefits & Perks

The listed annualized base pay range is $59,200 - $88,800, with actual pay varying based on performance and competencies.
Additional rewards may include bonuses, long-term incentives, and on-the-spot recognition.

Working at The Hartford

Every day, a day to do right. Showing up for people isn't just what we do. It's who we are - and have been for more than 200 years. We're devoted to finding innovative ways to serve our customers, communities, and employees—continually asking ourselves what more we can do. Our values drive us to do more and to do better every day, including making our policies inclusive, helping businesses navigate change, destigmatizing mental health, and promoting community equity.

Apply Now