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Account Manager- Primary Casualty Wholesale- West

The Hartford

Frisco, TX
Full Time
Mid Level
59k-89k
about 2 months ago

Job Description

About the Role

The Account Manager - Primary Casualty Wholesale - West at The Hartford is a critical role within Global Specialty Operations, focusing on service experience and book of business management for Excess Casualty and Primary Casualty Wholesale underwriting teams. The position involves serving as a key contact for underwriters and brokers, supporting renewal and underwriting processes, and maintaining strong client relationships. This role offers a hybrid work arrangement with flexibility for remote work for highly qualified candidates supporting West Coast business hours.

Key Responsibilities

  • Renewal analysis, loss analysis, and preparing entire accounts for renewal quotes.
  • Prepare and issue Binders, Policies, Endorsements, and follow up for missing subjectivities.
  • Conduct rating analysis for renewal preparation and underwriting considerations.
  • Review and analyze endorsement requests, escalate issues as required, and process endorsements.
  • Complete underlying policy analysis on each Excess policy and send for underwriting review, including terms, conditions, exposures, and aggregates.
  • Serve as a point of contact for brokers, providing excellent customer service on behalf of the company.
  • Maintain compliance standards and meticulously manage account files and underwriting documentation.
  • Participate in projects as needed.
  • Coordinate activities for supporting tasks such as rating, broker information, and risk engineering on new business and renewal accounts.
  • Support sales efforts by understanding strategies, industry programs, and book of business makeup.
  • Lead weekly huddle meetings with underwriters and provide renewal recommendations.
  • Negotiate effectively with internal and external groups to reach win/win outcomes.
  • Back up other Account Managers and support various projects as determined by operations or underwriting staff.

Requirements

  • Experience as a Commercial Insurance Account Manager or related role at a carrier or brokerage.
  • Knowledge of General Liability exposures; Excess & Surplus experience is strongly preferred.
  • Ability to support West Coast business hours.
  • College Degree preferred.
  • Strong customer service orientation and relationship-building skills.
  • Effective written and verbal communication skills.
  • Strong technical ability and proficiency in Microsoft Word, Excel, and PowerPoint.
  • Knowledge of insurance platforms such as ImageRight is desired.
  • Ability to work in a fast-paced, high-volume environment.
  • Professional demeanor and high-speed internet with minimum speeds of 75MB download/10MB upload.

Nice to Have

  • Knowledge of ImageRight and other insurance platforms.

Qualifications

  • College Degree (preferred).

Benefits & Perks

  • Competitive base pay ranging from $59,200 to $88,800 annually.
  • Potential for bonuses, incentives, and recognition as part of total compensation.

Working at The Hartford

The Hartford is committed to making a difference and going beyond coverages and policies. The company values achieving personal and team goals, supporting others, and shaping the future through a collaborative and dynamic work environment. Additional information about the company's culture and perks can be found in the 'About Us | Our Culture | What It's Like to Work Here | Perks & Benefits' section.

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Job Details

Posted AtJul 11, 2025
Job CategoryAccount Management
Salary59k-89k
Job TypeFull Time
Work ModeRemote
ExperienceMid Level

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About The Hartford

Website

thehartford.com

Location

Frisco, TX

Industry

Direct Life Insurance Carriers

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