Assistant Digital Account Manager, OnBrand

About the Role

Key Responsibilities

• Support the Digital Account Manager and help with daily client requests while serving as a key, day-to-day agency representative for our marketing partners
• Implement tactical digital plans and daily program execution to accomplish our marketing partners objectives
• Develop strategic and creative briefs in partnership with marketing partners and strategy
• Collaborate with project management and creative to oversee the creation and implementation of compelling digital content, including ad copy, visuals, landing pages, and user experiences communicate strategy, review concepts and develop client presentations
• Leverage strong interpersonal skills to foster deep client relationships, build trust, and manage the day-to-day client requests with internal teams
• Proactively support colleagues and collaborate with them to help achieve targets
• Create a positive team environment through co-operation and collaboration

Requirements

• 3+ years of account management experience from a leading digital creative agency or in-house brand
• Excellent verbal and written communication skills
• Ability to track multiple projects in a fast-paced environment
• Excellent organization skills and attention to detail
• Proficiency with Excel, Microsoft Office, Google web applications, and Acrobat Pro DC
• Ability to work with a Project Management tool (e.g., Workfront)
• Has excellent public speaking skills and experience
• Has a thorough knowledge of the principles of digital marketing, advertising, marketing and media
• Uses an alternative analytical approach to solve interactive problems

Nice to Have

• Experience working with clients, creative and project management teams
• Passion for delivering exceptional client service

Benefits & Perks

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities