Advisory Solution Consultant - Commercial

ServiceNow

Trenton, NJ

Full Time

Senior

126k-208k

5 days ago

Job Description

About the Role

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant role that involves solution delivery and positioning during sales cycles, leveraging advanced technical and domain expertise to develop and demonstrate product solutions to clients.

Key Responsibilities

Support product sales as a technical and domain expert of a client-facing sales team
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues
Provide feedback to product management about product enhancements that can address customer needs and provide additional value
Share and learn best practices and re-usable assets with other Solution Consultants to enhance team quality and efficiency
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows

Requirements

7+ years of pre-sales solution consulting or sales engineering experience in a product-specific area
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
Experience working collaboratively with product management, product marketing, partners, and professional services
Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
Travel as necessary

Nice to Have

Experience with AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the industry

Qualifications

Experience in solution consulting or sales engineering in a product-specific area
Proficiency with cloud software solutions or the ServiceNow platform

Benefits & Perks

Base pay of $126,375 to $208,425, plus equity (when applicable), variable/incentive compensation, and benefits
Health plans, including flexible spending accounts
A 401(k) Plan with company match
ESPP and matching donations
Flexible time away plan and family leave programs

Working at ServiceNow

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories assigned depending on the nature of work. ServiceNow is an equal opportunity employer committed to creating an accessible and inclusive experience for all candidates.

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