Advisory Solution Consultant - Commercial

About the Role

Key Responsibilities

• Support product sales as a technical and domain expert of a client-facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• 7+ years of pre-sales solution consulting or sales engineering experience
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
• Travel as necessary

Nice to Have

• Experience with AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the industry

Qualifications

• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions

Benefits & Perks

• Base pay of $146,625 - $241,950, plus equity (when applicable), variable/incentive compensation, and benefits
• Health plans, including flexible spending accounts
• A 401(k) Plan with company match
• ESPP and matching donations
• Flexible time away plan and family leave programs