Advisory Solution Consultant - State and Local

About the Role

Key Responsibilities

• Support product sales as a technical and domain expert of a client-facing sales team.
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align solutions with customer needs.
• Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues.
• Provide feedback to product management about product enhancements that can address customer needs and add value.
• Share and learn best practices and reusable assets with other Solution Consultants to improve team efficiency.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings, conferences, user groups, and trade shows.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 7+ years of pre-sales solution consulting or sales engineering experience.
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
• Experience working collaboratively with product management, product marketing, partners, and professional services.
• Territory management skills, including pipeline building and guiding sales execution.
• Understanding of both State and Local Government.
• Ability to deal with challenging customers.
• Deep attention to detail and strong organizational skills.
• Willingness to travel as necessary.

Nice to Have

• Experience with AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's impact on industry or functions.

Qualifications

• No specific formal educational qualifications specified in the description.

Benefits & Perks

• Health insurance including flexible spending accounts.
• 401(k) plan with company match.
• Employee stock purchase plan (ESPP).
• Matching donations.
• Flexible time away plan and family leave programs.
• Variable/incentive compensation and benefits.
• Competitive On Target Earnings (OTE) incentive structure.