Agile Business Capabilities ABC Coach

About the Role

Key Responsibilities

• Provide end-to-end Agile coaching to teams, leaders, and stakeholders across the enterprise, helping instill Agile mindset, values, and practices.
• Design and deliver comprehensive Agile training programs, bootcamps, and workshops tailored to different maturity levels and roles.
• Work with newly formed and existing teams to establish Agile practices such as Product Visioning, Continuous Backlog Refinement, Sprint Planning, Product Experimentation, Definition of Ready/Done, etc.
• Promote DevOps practices and modern engineering excellence, including test automation, CI/CD, pair programming, and quality-first mindset.
• Coach Product Owners, Domain Owners, and teams in product discovery, user-centered design, experimentation, and outcome-based roadmapping.
• Partner with leadership to assess organizational agility, identify impediments, and drive continuous improvement.
• Facilitate Agile ceremonies, retrospectives, and planning events, and offer hands-on guidance to teams through agile transformations.
• Help identify and eliminate process waste while encouraging innovation and data-driven decision making.
• Collaborate with internal learning and development units to evolve the Agile learning curriculum and maintain a robust education pipeline.
• Contribute to the ongoing development of a scalable Agile operating model and transformation roadmap across domains.
• Leverage business metrics and Agile maturity data to advise leadership on trends, bottlenecks, and opportunities for improvement.
• Stay current on Agile trends, tools, and enterprise transformation models and bring best practices into the organization.
• Foster a culture of learning, transparency, and experimentation.
• Champion Agile principles through coaching, internal forums, speaking engagements, and community of practice participation.
• Identify and implement process improvements related to release planning, service delivery, and team dynamics.
• Support career growth of Agile practitioners through mentoring and feedback.
• Coach and mentor Agile teams and leaders on Agile execution, roles, responsibilities, and cross-functional collaboration.
• Facilitate workshops, training sessions, and Agile simulations.
• Assess Agile maturity at the team and organizational levels and define actionable growth plans.
• Monitor progress and report outcomes to leadership.
• Work directly with digital teams, product managers, domain owners, business stakeholders, and external partners.
• Influence enterprise-wide adoption of Lean, Agile, Systems Thinking, and Design Thinking approaches.

Requirements

• Bachelor's degree in Computer Science, Business, Management Information Systems, Engineering, or related field.
• Master's degree (MBA or relevant advanced degree) is a plus.
• Minimum 7+ years of experience as an Agile Coach, Scrum Master, or Transformation Lead in enterprise environments.
• 15+ years of experience in software development, business analysis, or IT project management preferred.
• Demonstrated expertise in organizational change management and enterprise-level coaching.
• Experience leading Agile transformations in a complex, global, and matrixed organization.
• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent.
• Agile Coaching certifications such as Certified Enterprise Coach (CEC), ICAgile Certified Professional in Agile Coaching (ICP-ACC), or similar are strongly preferred.
• Deep knowledge of Agile frameworks (Scrum, Kanban, SAFe, LeSS, etc.).
• Strong facilitation, mediation, and conflict resolution skills.
• Expert-level understanding of Agile product development, DevOps practices, and software delivery lifecycle.
• Proficiency in Systems Thinking, Design Thinking, and Complexity Theory.
• Exceptional interpersonal and influencing skills across technical and non-technical audiences.
• Strong analytical, communication, and storytelling skills.
• Experience with Agile collaboration tools such as Jira, Confluence, Miro, etc.
• Proven ability to foster a growth mindset and coach teams toward self-organization and high performance.

Nice to Have

• Experience with enterprise transformation models and scaling Agile frameworks like SAFe, LeSS.
• Experience participating in hiring and performance evaluations for Agile practitioners and team roles.

Qualifications

• Bachelor's degree in relevant fields.
• Master's degree (MBA or similar) is a plus.
• Certifications such as CSM, PSM, CEC, ICP-ACC are preferred.

Benefits & Perks

• Work flexible hours including occasional evenings or weekends depending on project needs.
• Hybrid or remote working arrangements depending on location.
• Occasional travel to support global teams or participate in Agile events.