Agile Delivery Lead

About the Role

Key Responsibilities

• Works across multiple Agile teams in a Pod or Sub-domain, ensuring alignment, coordination, and efficient delivery.
• Partner with Scrum Masters, Product Owners, and Engineering Leadership to identify and resolve cross-team dependencies.
• Drive Agile delivery at the Pod/Sub-domain level, ensuring teams work together to achieve business goals.
• Mentor Team Coaches (Scrum Masters) to improve their facilitation, team coaching, and Agile maturity.
• Establish best practices for Team Coaches (Scrum Masters) within the Pod/Sub-domain to ensure consistency in Agile adoption.
• Identify and remove cross-team impediments that individual Team Coaches cannot resolve.
• Track and report Pod/Sub-domain level Agile metrics (cycle time, throughput, velocity across teams).
• Escalate and coordinate risk management related to dependencies, resourcing, and business needs.
• Implement Agile ways of working across the Pod/Sub-domain and foster a culture of continuous improvement.
• Facilitate Pod/Sub-domain level planning and retrospectives to drive alignment across teams.
• Work with Product Owners and Engineering leaders to refine backlogs across multiple teams.

Requirements

• Bachelor's Degree in Arts/Sciences (BA/BS) or equivalent experience.
• Certified Scrum Master (CSM), Professional Scrum Master I (PSM I), or SAFe Agilist (SA).
• 4+ years as a Team Coach (Scrum Master) or equivalent Agile facilitation experience supporting multiple teams.
• 6+ years of experience on an agile delivery team in a fast-paced technology, financial services, or insurance environment.
• Strong facilitation, conflict resolution, and leadership skills across multiple teams.
• Excellent stakeholder management skills ensuring alignment between teams and leadership.
• Proficiency in Agile tools (JIRA, Azure DevOps, Rally, etc.).
• Advanced people management skills, including leading, mentoring, and developing associates in a technology environment.
• Ability to adapt quickly to changing circumstances and work under tight timelines.
• Advanced knowledge of various software development methodologies and the ability to discern 'fit for purpose' methods.
• Advanced oral and written communication skills.
• Advanced investigative, analytical, and problem-solving skills.
• Advanced change management skills and the ability to influence a wide range of audiences.
• Experience with requirements management tools (Jira, Azure DevOps, etc.).
• Advanced knowledge of the Software Development Life Cycle.
• Familiarity with Lean, Six Sigma, or other process improvement methodologies.

Nice to Have

• Additional Agile certifications (SAFe, Kanban, ICP-ACC, CSP-SM) preferred but not required.

Benefits & Perks

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
• Join the bright and creative minds of RGA, and experience vast, endless career potential.
• Competitive compensation with a range of $104,350.00 - $155,350.00 annually.
• Annual bonus plan and eligibility for long-term equity incentive plan.
• Full range of health, retirement, and other employee benefits.