Agile Scrum Master - Lead

About the Role

Key Responsibilities

• Leading and facilitating Scrum events like Sprint Planning, Daily Scrum, Story Grooming, Demos, Sprint Review, and Sprint Retrospective.
• Ensuring these events are effective and focused on achieving team goals.
• Identifying and removing obstacles that hinder the team's progress.
• Acting as a liaison between the Scrum team and external stakeholders to address issues, including initiative Kickoffs, feedback loops and progress discussions.
• Coaching the Scrum team and the wider organization on Scrum theory and practice.
• Helping the team understand and adopt Agile principles and best practices.
• Empowering the team to self-organize and make decisions about their work.
• Fostering a collaborative and high-performing team environment.
• Identifying areas for improvement in the team's workflow and processes.
• Experimenting with new approaches and practices to enhance team performance.
• Acting as a bridge between the Scrum team and other stakeholders, including product owners and management.
• Communicating the team's progress and challenges effectively.

Requirements

• Proven experience as a Scrum Master and/or Business Analyst in an IT environment.
• Proficient in using Agility or similar agile project management tools.
• Solid understanding of Agile principles and frameworks such as Scrum and Kanban.
• Strong analytical and problem-solving skills with the ability to translate complex business requirements into clear technical deliverables.
• Exceptional communication and interpersonal skills to engage effectively with diverse stakeholders.
• Familiarity with airline operations or travel industry IT systems is a plus.

Nice to Have

• Familiarity with airline operations or travel industry IT systems is a plus.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
• Scrum Master certification (CSM, PSM, or equivalent) is highly desirable.