Analyst, Distribution Analytics

About the Role

Key Responsibilities

• Examine customer journeys across various sales channels to pinpoint bottlenecks, identify trends, and uncover opportunities for enhancement.
• Design and implement data-driven strategies to improve customer engagement and boost conversion rates.
• Continuously track and assess the performance of sales funnel initiatives, recommending improvements based on analysis and outcomes.
• Ensure data consistency and reliability to support accurate analysis and actionable insights.
• Detect patterns and trends that reveal strengths, challenges, or opportunities within the sales process.
• Create detailed reports and presentations that effectively communicate the status and performance of sales funnels.
• Develop and present regular analysis to the Distribution Team, highlighting KPIs, emerging trends, and strategic recommendations.
• Use data visualization tools to deliver insights that enable stakeholders to make informed decisions and operational adjustments.
• Partner with channel managers to implement initiatives that improve customer interaction and conversion rates.
• Work closely with marketing, sales, and product teams to align sales funnel strategies with broader business objectives, leveraging analytics to support these goals.

Requirements

• Bachelor's degree in Data science, Actuarial Science, Analytics, Marketing, Business or related field.
• 3+ years of data analytics, actuarial or related experience in the insurance industry, with a solid understanding of the sales funnel, distribution, products etc.
• Strong analytical skills with expertise in data interpretation, trend analysis, and identifying actionable insights.
• Proficiency in data visualization tools (e.g., Power BI, Tableau) and advanced Excel capabilities.
• Excellent communication skills with the ability to present complex data in a clear and concise manner to diverse audiences.
• Detail-oriented with a commitment to maintain high standards of data integrity and consistency.

Nice to Have

• Experience working in multi-channel sales environments, including field and telephone sales.
• Familiarity with CRM systems and sales funnel tracking tools.
• Strong project management and organizational skills.
• A background in collaborating with cross-functional teams, including marketing and product teams.

Benefits & Perks

• Enjoy a hybrid work environment that promotes work-life balance.
• Comprehensive medical, dental, and vision coverage starting from your first day.
• Employer 401k match and employer contribution to a pension plan.
• Generous PTO and paid parental leave to support your family needs.
• Opportunities for associate engagement in various social programs and community involvement initiatives backed by the company.