Analyst, eCommerce Customer Marketing, Operations

About the Role

Key Responsibilities

• Manage total eCom Customer Marketing team ways of working and routine updates
• Effectively communicate routine updates to cross functional teams and ECM leadership
• Lead campaign briefing process for eCom Customer Marketing campaigns, collaborating with Brand Marketing, Customer ECM teams, and Retail Media Team
• Lead annual activation calendar updates for the sales organization, providing clear guidance on strategy and success criteria for ECM campaigns
• Own and manage the project management tool for eCom Customer Marketing campaigns and processes
• Support eCom Customer Marketing Operations team in strategic priorities
• Champion annual planning process improvements with key stakeholders
• Serve as a key point of contact for eCom Customer Marketing Customer teams

Requirements

• Excellent organization and project management skills
• Proven ability to work autonomously and plan, organize, and set/achieve priorities across cross-functional and external stakeholders
• Excellent interpersonal skills (written, verbal, and presentation)
• Ability to be highly collaborative
• Proficient in Microsoft Office programs, with experience in project management tools a plus

Nice to Have

• Experience with project management tools

Qualifications

• Experience in project management and cross-functional collaboration
• Strong organizational and communication skills
• Proficiency in Microsoft Office programs

Benefits & Perks

• Coverage for employees and their eligible dependents through healthcare, protection, and savings plans
• Participation in wellbeing events, resources, and learning opportunities
• Physical benefits such as medical, dental, vision, and screenings
• Social benefits including paid time off, holidays, flexible work arrangements, recognition, and training
• Emotional support through Employee Assistance Program, wellbeing, and family support programs
• Financial benefits including 401k, life insurance, accidental death & dismemberment, and disability coverage