API Product Manager

About the Role

Key Responsibilities

• Ensure a data-driven approach to prioritize 'building the right thing' that maximizes results for both end users and internal business partners.
• Focus on ongoing measurement and optimization of digital experiences supporting seamless self-service and human-assisted customer interactions.
• Advocate for reusability of capabilities to drive cost-effective scale and speed to market.
• Leverage market and competitive insights, customer needs, and internal business priorities to establish a digital product vision.
• Define the future-state user experience journey and role of experience in delivering competitive differentiation.
• Align digital product vision across enabling functions to establish an integrated delivery roadmap.
• Re-evaluate priorities during planning to optimize capacity against user and business value creation.
• Use OKRs to drive roadmap priorities.
• Integrate digital products, platforms, and capabilities to drive business value through an enhanced user experience.
• Drive digital product development by actively managing the roadmap through the agile delivery lifecycle.
• Evaluate ideas with customer centricity skills during discovery.
• Enable cross-channel strategy by delivering integrated digital solutions that drive adoption, engagement, and growth.
• Partner with cross-functional teams to identify digital product-market fit through research deliverables.
• Develop north star metrics to connect business outcomes to customer value and unify stakeholders.
• Continuously measure actual results against target NSM to manage performance and drive progress.
• Leverage NSM and leading indicators to optimize execution and focus teams on high-value work.

Requirements

• Digital Product Management experience.
• Ability to translate business requirements into user stories and API specifications using Swagger framework.
• Experience managing API backlogs, prioritizing features, bug fixes, and initiatives based on data and user feedback.
• Strong communication skills including verbal, written, and collaboration tools.
• Experience with Jira for creating and managing stories and epics.
• Working knowledge of RESTful concepts and JSON.
• Experience supporting or designing APIs (3+ years).
• Experience managing financial technology products (3+ years).
• Strong PowerPoint skills with high attention to detail and visual presentation.
• 1+ years of technical writing experience.
• Familiarity with wireframing/Visio and API management tools like Apigee and Dragonboat.

Nice to Have

• Expertise on product model system elements that help and hinder performance.
• Ability to anticipate shifting market priorities and customer needs.
• Knowledge of technical aspects of software products and risk management.
• Experience with product PnL, strategy, discovery, development, and go-to-market activities.
• Understanding of API architecture principles and developer persona considerations.

Qualifications

• Experience in digital product management.
• Experience managing financial technology products (3+ years).
• API design, programming, testing, or support experience (3+ years).
• Technical writing experience (1+ years).

Benefits & Perks

• Healthcare (medical, dental, vision).
• Basic term and optional term life insurance.
• Short-term and long-term disability.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation (from two to five weeks depending on salary grade and tenure).
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per year.