Lead, Services Product Manager

Entegris

Aurora, IL

Full Time

Senior

120k-160k

3 days ago

Job Description

About the Role

Here at Entegris, we use advanced science to enable technologies that transform the world, and we are seeking employees who have the drive to continue that mission. The role of Lead, Services Product Manager involves driving the vision, development, and execution of our services portfolio, with a focus on delivering measurable value to customers and aligning with business goals. This position can be located at multiple locations including Billerica, MA, Colorado Springs, CO, Chaska, MN, Aurora, IL, or Round Rock, TX.

Key Responsibilities

Own the end-to-end lifecycle of service products—from ideation and development to launch and continuous improvement.
Define and execute the services roadmap in alignment with company strategy, customer needs, and market trends.
Collaborate cross-functionally with engineering, sales, marketing, operations, and customer success to ensure successful delivery and adoption of services.
Conduct market research, customer interviews, and competitive analysis to identify opportunities and gaps in the current services portfolio.
Develop business cases and pricing strategies for new and existing services.
Establish KPIs and success metrics to evaluate service performance and customer satisfaction.

Requirements

8-12 years of experience in product management, with a strong focus on services or customer experience.
Proven track record of launching and scaling service offerings in a B2B or B2C environment.
Strong analytical, strategic thinking, and problem-solving skills.
Excellent communication and stakeholder management abilities.
Experience working in agile environments and leading cross-functional teams.
Bachelor's degree in business, Engineering, or a related field; MBA or advanced degree is a plus.

Nice to Have

Experience with services transformation, SaaS, or managed services.
Familiarity with customer journey mapping and service design methodologies.
Strong financial acumen and experience with P&L ownership.

Benefits & Perks

Compensation: $120,000.00-$160,000.00 year range with actual pay dependent on candidate overall skills for the role.
Annual bonus eligible.
Generous 401(K) plan with an impressive employer match.
Excellent health, dental and vision insurance packages to fit your needs.
Flexible work schedule and 11 paid holidays a year.
Paid time off (PTO) policy that empowers you to take the time you need to recharge.
Education assistance to support your learning journey.
Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence.

Working at Entegris

At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.

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