Senior Product Manager

About the Role

Key Responsibilities

• Setting team goals, success metrics, and roadmap: Aligning team goals with Overhaul's mission and defining key performance indicators (KPIs).
• Generate and maintain a team level roadmap to clearly visualize timelines of deliverables to use for team tracking as well as a stakeholder reference.
• Concise delivery of messaging and documentation around goals for products and features to align disparate teams.
• Create business cases and conduct return on investment analyses for new products documented within Product Justifications.
• Driving product strategy and development: Taking ownership of the product lifecycle, from ideation and development to launch, growth, and ongoing maintenance.
• Generate strategy documents for your Product Verticals, ensuring alignment around what will and won't be accomplished.
• Monitor and measure launched features and feed insights back into product development process.
• Balance and negotiate cross product functionality with other Product Managers and Engineering leads.
• Collaboration and communication: Working closely with Design and Product Marketing teams, Engineering, Customer Success, Key Internal Stakeholders and Customers.
• Enhance customer engagement by proactively aligning our products with our customers' strategic plans and embedding our solutions within their ecosystems.
• Drive product launches, new releases, develop product pricing and positioning strategies alongside Sales & Marketing teams.
• Lead cross-functional alignment, ensuring that Design, Engineering, Product Marketing, Sales, and Customer Success are unified in the launch and ongoing evolution of new products.
• Data-driven decision-making: Utilizing data analysis, market research, and company strategy to inform product decisions and prioritize features.
• Discovery starts with research, confirming our business assumptions through data.
• Define clear metrics for success (Definition of Done), and be prepared to pivot based on data insights-ensuring the business is always optimally positioned.
• Participate actively in technical discussions with engineers to assess feasibility, overcome technical blockers, and mitigate technical debt.
• Understand technical limitations and think creatively around technical blockers that might impede product delivery.
• Ensure that product initiatives are both innovative and scalable as a fully integrated member of the development team.
• Manage technical debt against competing priorities to ensure that the products created can continue to scale.
• Building a focused product vision: Formulating and owning the narrative for the product, communicating it to leadership, customers, and partners.
• Manage, develop and coach a high-performing Product Development team and ensure interlock with Engineering, Integrations, Sales and Marketing, and Operations teams to craft and pitch world class products and features that delight our customers.

Requirements

• At least 5 years of product management experience in high-growth tech companies or related areas such as Supply Chain, Risk Management, Shipping, or Procurement.
• Demonstrated experience defining, launching, and scaling innovative products while maintaining a customer-centric approach.
• High analytical skills, a strong understanding of technology, and a business sense that guides ROI-based prioritization.
• Excellent written and oral communication skills, with ability to succeed in a collaborative, innovative, and rapidly evolving industry and business organization.
• Bias towards action and bootstrapping: A proactive approach to driving product development and launch from scratch, with hands-on experience in creating prototypes.
• Experience in defining the customer journey and creating a positive user experience.
• A natural leader with strong business acumen: capable of defining strategy, managing stakeholder expectations, and driving cross-functional teams toward success.

Nice to Have

• Experience in supply chain, risk management, shipping, or procurement sectors.
• Technical understanding to participate actively in technical discussions with engineers.

Benefits & Perks

• Competitive starting base salary
• Progressive advancement opportunity and career mobility
• Top employee health and well-being benefits
• Rotating company 'Perks at work' program
• Employee Assistance Program
• Care giver/adoption/family leave
• Unlimited paid time off
• Flexible working
• Free parking