Associate Analytics Assistant

About the Role

Key Responsibilities

• Research, compile and report on work volume, individual volume, productivity, quality, and other statistics
• Provide reporting using database queries and spreadsheets
• Perform routine administrative, system related, and operational support tasks
• Coordinate, monitor, and generate daily production of reports used in analytics
• Regularly receive direction from manager and escalate questions and issues to more experienced individuals
• Interact with immediate team, peers, and manager on policies and procedures

Requirements

• 6+ months of Administrative or Reporting experience, or equivalent demonstrated through work experience, training, military experience, or education
• Intermediate Microsoft Excel skills
• Intermediate Microsoft Access skills
• Knowledge of reporting, manipulating data and/or trending
• Familiarity with spreadsheets
• Ability to provide process improvements and troubleshoot issues
• Knowledge of Monarch software
• Strong verbal, written and interpersonal communications skills
• Ability to communicate with all levels of staff, management, and business partners

Nice to Have

• Knowledge of Monarch software
• Ability to provide process improvements and troubleshoot issues

Qualifications

• No specific formal educational qualifications specified

Benefits & Perks

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement