Associate - Digital Product Management

About the Role

Key Responsibilities

• Work with Senior Managers of Scanning and Remediation, Web Governance, Engineering, Centers of Excellence, and wider organizational teams to meet privacy and compliance goals across the enterprise
• Support core European privacy work streams, including developing frameworks and tooling, research and scanning models, and remediation operations
• Research, document, and communicate complex tracking activities and related details, summarizing key tracker functions and use cases, and creating clear recommendations for senior leadership and partners
• Collaborate with product owners, content owners, and page owners across American Express to support remediation efforts
• Work with Enterprise teams to establish how digital tracking platforms can support a more robust and long-term strategy for digital tracking governance
• Communicate and report on remediation activities, risk levels, and areas of opportunity to senior privacy leadership

Requirements

• Experience in digital product/project management and strategy, operations, or enablement supporting data and/or consumer-facing products
• Ability to translate complex technical concepts into clear, understandable communication for stakeholders including senior leadership
• Understanding of website infrastructure, digital trackers such as pixels and cookies, and basic website scripts and code
• Intermediate to advanced Excel skills, with the ability to analyze and action large data sets
• Knowledge of project management tools such as Jira, Rally, and Confluence
• Comfort working with ambiguity and solving problems through innovative thinking
• Excellent written and spoken communication skills, with persuasive abilities to influence decisions
• Experience building effective relationships with business partners and colleagues across a matrix organization
• Flexibility to work across multiple time zones
• Self-motivated, collaborative, detail-oriented, and highly organized

Nice to Have

• Experience supporting existing data and/or consumer-facing products
• Knowledge of privacy regulations and compliance frameworks
• Familiarity with digital tracking tools and platforms

Qualifications

• Experience supporting digital products, strategy, or operations
• Technical understanding of website infrastructure, pixels, cookies, and scripts
• Proficiency in Excel and project management tools such as Jira, Rally, and Confluence

Benefits & Perks

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite, or virtual arrangements
• 20+ weeks paid parental leave for all parents
• Free access to global on-site wellness centers (location-dependent)
• Free and confidential counseling support through Healthy Minds program
• Career development and training opportunities