Associate Director, Technology Product Management
Wolters Kluwer
Job Description
About the Role
As part of the Wolters Kluwer Health Clinical Effectiveness team, the Associate Director, Technology Product Management, role for Medi-Span will govern assigned areas of the Medi-Span Product Management strategy ensuring all product delivery and activities are part of the much broader and long-term strategic plan that looks to deliver on short and long-term revenue targets. This role focuses on outbound Product Management, where you'll dive deep into your product areas to shape and promote solutions that delight customers and drive business growth. A strong understanding of the commercial healthcare market - with a primary focus on payers/PBMs, digital health technology (DHT) companies, and life sciences - is essential. The role also engages with adjacent sub-segments such as retail pharmacies, pharmacy integrators, wholesalers, and healthcare consultants. Wolters Kluwer Health is an established, fast-growing, and innovation-driven healthcare information technology company that delivers trusted clinical technology and evidence-based solutions to support decision-making and improve outcomes across the healthcare ecosystem. Our flagship products include UpToDate, UpToDate Lexidrug, UpToDate Patient Engagement, and MediSpan. This role follows a hybrid model, offering the flexibility to work remotely while staying connected with your team. We ask that you join your colleagues 8 days per month, either at a Wolters Kluwer office or during internal/external team events. Our key office locations include Waltham (MA), Indianapolis (IN), Chicago (IL), New York City (NY), Madison (WI), and Philadelphia (PA). Preferred location: Indianapolis, IN office but are open to any office in a Hybrid capacity.
Key Responsibilities
- Develop a knowledge of Medi-Span's customer profiles, focusing on commercial healthcare segments such as payers/PBMs, DHT companies, and life sciences, as well as market ownership, competitive landscape, and market trends to evaluate opportunities for growth and expansion.
- Formulate the strategy for the areas of products and services, ensuring the roadmap supports business growth, optimizes current offerings, and evaluates new solutions for customers.
- Collaborate with and influence key stakeholders, including executive leadership, to align on product strategy and drive impactful initiatives.
- Oversee the quality and expediency of discovery, build, and go-to-market activities for assigned areas by collaborating with Engineering, Clinical Content, Product Management, Systems Implementation, Customer Support, Customer Success, Sales, and Marketing.
- Foster an environment aligned with innovation, customer relationships, entrepreneurial spirit, and employee engagement.
- Ensure Sales and Customer Experience Teams are prepared to represent the Medi-Span brand and strengthen customer relationships to position Medi-Span as the provider of choice with clear competitive differentiation.
- Develop the Product Management team by sharing knowledge of the market, competition, and products.
- Support the Product Management team's professional development through coaching, career support, and project assignments.
- Support Marketing, Sales, and Customer Experience by joining customer calls, attending industry events, and providing input on customer-facing materials.
- Perform other duties as assigned by the manager.
Requirements
- Bachelor's degree in business, computer science, healthcare, or an equivalent field preferred.
- Minimum 10 years of leadership experience with healthcare technology products.
- Minimum 5 years of hands-on experience taking B2B SaaS and/or on-premise solutions from concept to go-to-market in a product management role.
- Proven experience positioning healthcare technology products externally and internally within the commercial healthcare market such as payers/PBMs, digital health, and/or life sciences.
- Minimum 3 years of direct people management experience, including supervisory responsibilities, career development, and coaching.
- Demonstrated success managing product line projects, including risk mitigation, regulatory awareness, translating customer needs into engineering requirements, stakeholder engagement, go-to-market planning, and success metrics.
Nice to Have
- Experience with healthcare embedded data and embedded data workflows.
- Proficiency with tools such as Jira, Confluence, and Smartsheet.
Qualifications
- Educational background in business, computer science, healthcare, or related fields (preferred).
Benefits & Perks
- Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $183,700 - $260,050.
Working at Wolters Kluwer
Wolters Kluwer Health is an established, fast-growing, and innovation-driven healthcare information technology company that values diverse experiences and perspectives. The company fosters a culture of innovation, customer focus, collaboration, continuous learning, and employee engagement, supporting a flexible hybrid work environment.
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About Wolters Kluwer
Website
wolterskluwer.com
Company Size
10000+ employees
Location
Philadelphia, PA
Industry
Web Search Portals and All Other Information Services
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