Associate Manager, Trade Marketing Operations & Finance Hybrid Role

About the Role

Key Responsibilities

• Manage the flow of processes completed by Cash Processors to ensure all cash is applied in a timely manner to outstanding invoices and provide updates to Cash Supervisor.
• Document and track statistics of all cash processes and report results to Cash Supervisor.
• Train associates on processing transactions, researching and applying cash for Payers and Members, identifying partial payments and denials, and scanning batches into Filebound.
• Complete and submit applications and documentation for setting up EFTs and report issues to Cash Supervisor.
• Provide a point of contact for questions/issues regarding Cash and Filebound processes.
• Attend meetings or conference calls to provide insight on Cash processes.
• Schedule and coordinate monthly team meetings.
• Support relationships with designated Payers, including updates to Management.
• Work pre-bill queries weekly to ensure claims are sent accurately and minimize denials.
• Analyze open receivable trends, including payment frequency and root cause analysis.
• Research and resolve insurance denials for proper claim submission within specified timeframes.
• Resolve/escalate provider, plan setup, store, or system issues promptly.
• Run and analyze AS400 queries weekly using Microsoft Excel.
• Summarize outstanding AR issues and recommend solutions.
• Analyze collections data quarterly, develop projects based on P&L risk, forecast payments, and provide resolution insights.
• Support collection of receivables for Canada, including write-offs, monthly analysis, and issue resolution.
• Assist supervisor with special projects and training as needed.

Requirements

• Complex budget management (CAPEX/OPEX).
• Vendor management experience.
• Cross-functional project coordination (Finance, IT, Marketing).
• High proficiency in Excel and budget tracking.
• Experience in digital tool/platform implementation.
• Bachelor's degree in Finance, Business, or related field.
• 3+ years of experience in finance, trade marketing, or operational roles.
• Demonstrated experience managing CAPEX/OPEX budgets.
• Ability to work across departments and manage priorities.

Nice to Have

• Experience with digital transformation initiatives.
• Experience managing logistics across multiple vendors.
• Experience with RFP processes and vendor consolidation.

Qualifications

• Bachelor's degree required.

Benefits & Perks

• Contract position paying $26.00 - $28.50 per hour.
• Expected 40 hours per week.
• In-person work location in New York, NY 10018.
• Ability to commute or relocate to New York, NY.