Associate Product Manager

About the Role

Key Responsibilities

• Support discovery and innovation by creating client personas and evaluating competitors
• Assist in new product planning activities by deriving forecasts, composing product requirements and establishing future metrics
• Display a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness and productivity
• Support new product introduction by creating the risk analysis
• Track customer satisfaction, evaluate metrics and KPIs, gauge channel performance, conduct post product launch audits
• Provide sales support through RFP response and review
• Monitor capital and expenses and rate card alignment across regions
• Carry out complex activities with significant financial, client, and/or internal business impact
• Serve as a key subject matter expert and mentor to other more junior level employees

Requirements

• Good oral and written communication skills are required
• Experience in constructing/overseeing logical and conclusive presentations
• Understanding or knowledge of 2-3+ Northern Trust products or business areas within an umbrella, mastery of 1+ product and an understanding of client needs and how this impacts the product development agenda/roadmap
• Good in building key relationships, influencing and negotiating with clients, partners and leaders across multiple disciplines
• Organizational skills to support the Business Unit's goals, resources needed, and to assess and develop the skills of staff
• Program or project management experience is advantageous; planning, analysis, design and governance
• Knowledge of business strategy development to provide long term planning and manage the profitability/performance of a major business segment
• A College or University degree and/or relevant proven work experience is required
• Related Industry qualification (e.g., ACCA) is required or preferred

Nice to Have

• Program or project management experience
• Knowledge of business strategy development

Qualifications

• College or University degree and/or relevant proven work experience
• Related Industry qualification (e.g., ACCA)

Benefits & Perks

• Comprehensive benefits package including retirement benefits (401k and pension)
• Health and welfare benefits (medical, dental, vision, spending accounts and disability)
• Paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits
• Discretionary bonus program that may include an equity component