Associate Product Manager Security

About the Role

Key Responsibilities

• Conducts research and analysis to help create and manage product vision and roadmap.
• Participates in end user research to inform product prioritization.
• Partners with business and internal/external stakeholders to understand current customer experiences and identify opportunities.
• Assists with product presentations and conducts competitive product analysis.
• Provides ad hoc reports and analysis to management upon request.
• Develops and maintains understanding of customer experience and tech trends, assessing their impact on the product roadmap.
• Leverages customer insights to inform product vision, strategy, and priorities.
• Engages directly with customers to build empathy and understand their needs and priorities.
• Creates and manages a Voice of Customer (VOC) feed for the team.
• Identifies opportunities to meet unmet customer needs and advocates for the customer internally and externally.
• Helps generate dashboards and reports to track product health and success metrics.
• Assists with maintaining and updating product backlog and priorities.
• Scopes and prioritizes activities based on impact to business and customers.
• Supports beta and pilot programs for early-stage products.
• Prepares product documents and use cases to drive product activity.
• Supports sales and marketing with product knowledge and develops adoption tools and training materials.
• Writes feature and user stories to translate strategy into work for development teams.
• Communicates defect status and responses to leadership and stakeholders.
• Ensures defects are prioritized into the backlog and resolved appropriately.
• Prepares and drives product and experience demos.
• Develops positive relationships with various teams, outside partners, and customer groups.
• Attends educational workshops to develop industry knowledge.

Requirements

• Bachelor's Degree.
• 0-2 years of relevant Product Management experience in an agile software environment.
• SCRUM knowledge in software with Agile Scrum methodologies.
• Knowledge of overall agile development team execution, from strategy to deployment.
• Strong requirements elicitation and technical writing skills, with the ability to write clearly for different audiences.
• At least 18 years of age.
• Legally authorized to work in the United States.

Nice to Have

• Experience with product roadmaps and strategic planning.
• Experience in customer research and VOC management.
• Familiarity with product development tools and software.

Qualifications

• Bachelor's Degree.
• 0-2 years of relevant experience.

Benefits & Perks

• Competitive base salary and total rewards package including annual stock grant, employee stock purchase plan, 401(k), and access to free money coaches.
• Comprehensive health, dental, and vision insurance.
• Flexible spending account, paid time off, and up to 12 paid holidays.
• Paid parental and family leave, family building benefits, childcare subsidy, tuition assistance, and college coaching.
• Disability, voluntary AD&D, accident, life, and long-term care insurance options.
• Mobile service and home internet discounts, pet insurance, and transit programs.
• Opportunities for career growth and development in a dynamic environment.