Associate User Experience Research - Engineering Development (36168-RKUL)
MathWorks
Job Description
About the Role
MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. The Engineering Development Group (EDG) is a key leadership development program in MathWorks, enabling candidates from a variety of technical backgrounds to develop and demonstrate their skills for a successful and rewarding career. As a team member in EDG with a focus on UX Research, you will enhance your leadership and technical skills, work on projects with the MathWorks UX Research team, gain experience with MathWorks products and user workflows through direct interactions with customers, and receive mentoring and coaching to transition into a UX Researcher role within the MathWorks UX organization. UX Researchers at MathWorks lead projects through the full development process, from understanding users and their needs, to testing concepts and prototypes, through launch and monitoring solutions in the market.
Key Responsibilities
- Contribute to high impact UX Research projects with teams across Development organizations to strengthen your technical and professional skills and help advance your career.
- Conduct user research, identify user pains, and study user workflows to impact strategy and product direction.
- Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting.
- Provide technical support to MathWorks customers for highly complex technical issues in MATLAB, Simulink, and the entire suite of products.
- Specialize and develop technical skills in your domain and MathWorks product suite.
- Develop and demonstrate leadership skills through opportunities to coach and mentor others, and initiate and lead process improvement projects.
Requirements
- Experience with relevant research and collaboration tools (e.g., UserZoom, OptimalWorkshop, Morae, Miro).
- Experience with a variety of quantitative and qualitative research methodologies.
- Programming experience in any programming language (MATLAB, R, Python, C++, Java, JS, etc.).
- A bachelor's degree is required.
- Candidates must be authorized to work in the United States on a full-time basis for any employer without restriction.
- Visa sponsorship will not be provided for this position.
Qualifications
- A bachelor's degree is required.
Working at MathWorks
MathWorks nurtures growth, appreciates diversity, encourages initiative, values teamwork, shares success, and rewards excellence.
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About MathWorks
Website
mathworks.com
Location
Natick, MA
Industry
Software Publishers
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