Assoc./Sr. Assoc./Manager - Product & Experience Global Patient Success

About the Role

Key Responsibilities

• Lead initiatives that enhance the Condition, Care & Well-being platform, including expansion into new therapeutic areas across U.S. and OUS markets.
• Build and maintain a global framework for on-site content and patient journeys, ensuring localization capabilities for diverse markets.
• Partner with design, development, internal and external approval processes, LLY.com, and global development teams to integrate feedback and prioritize backlog.
• Partner with design, development (including global), internal & external reviewers, LLY.com, etc. to define requirements, integrate feedback, and prioritize backlog items for platform evolution.
• Influence the design of unified digital experiences that reflect Lilly's master brand strategy and elevate patient engagement across digital channels.
• Operate within agile teams to support business transformation, go-to-market strategies, and rapid response to competitive dynamics or patient needs.
• Lead launch readiness and pull-through for affiliate.

Requirements

• Bachelor's Degree.
• Digital product management and/or digital design experience.
• Digital media and/or digital advertising experience.
• Qualified to work in the United States on a full-time basis.
• Ability to lead cross-functional teams and manage complex projects with global impact.
• Deep understanding of patient needs and healthcare market dynamics.
• Strategic thinking, data-driven decision-making, and executional excellence.
• Familiarity with agile methodologies and digital platform operations.
• Attention to detail and ability to manage multiple timelines and releases.
• Self-directed with strong project management prioritization skills.

Nice to Have

• Pharmaceutical or digital healthcare experience/expertise.
• Executional experience with content marketing or development.
• Proactive problem identification and solution development.
• Experience with internal marketing materials approval in a regulated environment.
• Strong communication skills and ability to simplify complexity.
• Strong decision-making skills and proven ability to influence others.
• Experience working with agency and external partners.

Qualifications

• Bachelor's Degree.

Benefits & Perks

• Full-time salary range of $57,750 - $129,800 with potential bonus based on performance.
• Comprehensive benefits including a company-sponsored 401(k), pension, vacation benefits, medical, dental, vision, and prescription drug coverage.
• Flexible benefits such as healthcare and dependent day care flexible spending accounts.
• Life insurance and death benefits.
• Time off and leave of absence benefits.
• Well-being benefits including employee assistance programs, fitness benefits, and employee clubs and activities.