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AVP, Client Marketing

Synchrony

Phoenix, AZ
Full Time
Senior
90k-155k
2 days ago

Job Description

About the Role

Reporting to the Luxury Marketing Leader, the AVP Luxury Marketing will be responsible for leading the client marketing relationship management of assigned clients. The selected marketer will partner with clients and a broad cross-functional team to develop growth strategies, drive volume growth, client penetration, and measure the effectiveness of marketing spend and profitability. The role involves developing and managing all B2B/B2C campaigns across multiple channels, including in-store, website, email, statement marketing, direct mail, and advertising, with a focus on digital channels to drive growth outside of physical store sales. The position contributes to overall market and brand strategy within the Luxury Markets portfolio and aims to acquire and retain small retailers into Synchrony Financial branded programs.

Key Responsibilities

  • Assess select client needs, business goals, and opportunities, and jointly create and execute growth plans aligned with client strategies.
  • Utilize SYF consumer and competitive data analysis to develop differentiated consumer value propositions, including promotional financing, rewards programs, discounts, and segmentation.
  • Partner with clients to consult on digital best practices and integrate financing into their website strategies and digital marketing channels.
  • Help drive industry digital strategy and collaborate with digital teams to execute communication strategies such as SEO, SEM, email, and social media.
  • Work with clients to develop compelling in-store signage to enhance acquisition and credit penetration.
  • Collaborate with sales to communicate key metrics related to client portfolio performance, including sales, new accounts, repeat purchases, email enrollment, digital engagement, penetration, and return.
  • Create, build, and maintain collaborative partnerships with sales, risk, finance, digital, legal, compliance, and operations teams to drive results.
  • Manage and oversee marketing budgets and measure campaign effectiveness.
  • Utilize SYF tools to optimize marketing investments for business growth, ensuring alignment with the SYF brand.
  • Manage projects using Workfront / Cosmos marketing project management tools.
  • Perform other duties and/or special projects as assigned.

Requirements

  • Bachelor's degree or, in lieu of a degree, a high school diploma/GED with a minimum of 5 years of professional work experience.
  • At least 5 years of marketing experience, including general retail or luxury retail brand experience.
  • Understanding of marketing metrics, including ROI and profit/loss analysis.
  • Ability to manage multiple projects simultaneously.
  • Excellent verbal, written, and presentation skills.
  • Ability to interact effectively with key clients and sales teams.
  • Analytical skills in segmentation, targeting, and ROI prioritization.
  • Experience with Excel and SAS, and knowledge of reporting systems.
  • Financial or P&L knowledge.
  • Ability to drive business results and influence across all organizational levels.
  • Experience in credit card or financial services marketing is preferred.

Nice to Have

  • MBA degree.
  • Knowledge of reporting systems.
  • Experience with digital marketing tools and strategies.

Qualifications

  • High school diploma or equivalent, with 5+ years of professional marketing experience.
  • Legal authorization to work in the U.S. without sponsorship.

Benefits & Perks

  • Salary range of $90,000 to $155,000 USD annually, with eligibility for an annual bonus based on performance.
  • Flexible work options including work from home, office, or hub locations.
  • Participation in Employee Resource Groups and an inclusive culture.
  • Reasonable accommodation support for applicants with disabilities.

Working at Synchrony

When you join Synchrony, you'll be part of an inclusive culture where individual skills, experience, and voice are valued. The company fosters a sense of belonging, connection, and growth through community engagement and Employee Resource Groups. Synchrony is committed to diversity and inclusion, ensuring all qualified applicants receive equal consideration for employment and promoting an award-winning workplace culture.

Apply Now

Job Details

Posted AtAug 20, 2025
Job CategoryGrowth Marketing
Salary90k-155k
Job TypeFull Time
Work ModeRemote
ExperienceSenior

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About Synchrony

Website

synchronyfinancial.com

Location

Phoenix, AZ

Industry

Commercial Banking

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