Trustpilot logo

B2B Marketing Manager, US

Trustpilot

New York, NY
Full Time
Mid Level
109k-118k
15 days ago

Job Description

About the Role

Trustpilot is a profitable, high-growth FTSE-250 company with a mission to become the universal symbol of trust by running the world's largest independent consumer review platform. The company values teamwork, trust, and shared ambition, with a collaborative and diverse global team. The role of B2B Marketing Manager for the US involves driving commercial growth through lifecycle marketing and customer advocacy, contributing to a central program plan, and shaping campaigns that deepen customer relationships and showcase passionate advocates.

Key Responsibilities

  • Design and execute multichannel nurture programs that engage prospects and customers across the funnel, accelerating adoption, conversion, retention, and expansion.
  • Collaborate with the global Lifecycle Marketing team to adapt and amplify initiatives in the US market.
  • Identify, build, and maintain 1:1 relationships with key customers for storytelling and advocacy, including case studies, co-marketing, press, and events.
  • Lead campaigns that empower customers to amplify their TrustSignals across marketing and advertising channels.
  • Partner with Sales and Customer Success teams to align goals, share insights, and co-develop marketing programs supporting commercial targets.
  • Track and analyze performance data to understand campaign effectiveness, iterate quickly, and improve outcomes.

Requirements

  • An experienced B2B marketer with a track record of driving measurable outcomes across the customer lifecycle; SaaS experience strongly preferred.
  • Skilled at developing and delivering marketing campaigns from strategy to execution and performance reporting.
  • Comfortable in a high-performance, cross-functional environment with strong stakeholder engagement skills.
  • Confident using marketing automation platforms, CRM tools, and MarTech systems such as HubSpot and Salesforce.
  • Insight-driven and customer-obsessed, with the ability to tailor messaging to motivate audiences.
  • A natural relationship-builder with experience in customer storytelling and advocacy.
  • Hands-on, collaborative, and resourceful, capable of both strategic planning and tactical execution.
  • Experience in a B2B marketing agency setting is a strong plus, especially if partnered with commercial teams and delivering results.

Nice to Have

  • Experience in a B2B marketing agency setting.
  • Partnership experience with commercial teams and delivering campaigns that connect strategy to results.

Qualifications

  • 1 year of experience in a senior-level SaaS B2B marketing role.

Benefits & Perks

  • A competitive base salary ranging from $108,750 - $117,500 gross per year, excluding bonuses and equity.
  • Flexible working options.
  • 20 vacation days, 2 personal days, and 10 paid holidays per year.
  • Two paid volunteering days annually.
  • Learning and development opportunities through Trustpilot Academy and Blinkist.
  • Full health insurance.
  • 401(k) matching up to 4% of salary.
  • Discounted club membership at Life Time Fitness.
  • Employee Assistance Plan and access to Headspace.
  • Paid parental leave after 6 months of employment, with full benefits after 12 months.
  • Company-wide celebrations, ERG activities, team socials, and a friendly office environment with amenities.

Working at Trustpilot

Trustpilot's culture is built on relationships, collaboration, respect, and a shared ambition to be the universal symbol of trust. The company values diversity, inclusion, and creating an environment where people from all backgrounds can thrive. It promotes a friendly, open workplace with vibrant offices worldwide, emphasizing connection, humor, and teamwork. Trustpilot encourages autonomy, growth, and contribution to a meaningful mission, fostering a positive and inclusive work environment.

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Job Details

Posted AtJul 11, 2025
Salary109k-118k
Job TypeFull Time
ExperienceMid Level

Job Skills

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About Trustpilot

Website

trustpilot.com

Location

New York, NY

Industry

Unclassified Industry

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