BRAND MANAGER

About the Role

Key Responsibilities

• Work alongside Brand teams, Marketing Teams and Brewery Experience Teams to ensure onsite experiences are to the highest standard and are tailored to each location and stay true to Sierra Nevada brand.
• Oversee all administrative duties, including profit/loss statements, expense analysis, payments/invoices, payroll, etc., making improvements to these processes where necessary and applicable.
• Collaborate with Guest Experience and F&B leaders to create KPI reporting across each area to monitor the health, performance, and profitability of all direct business units.
• Partner with Innovation and Integrated Marketing to execute a best-in-class loyalty program on our site and acquire customers with high lifetime customer value.
• Incorporate innovation and industry best practices in delivering the best possible guest experience in all areas of scope.
• Responsible for teammate engagement of the Guest Experience operations team to communicate change, inspire growth and development, and present opportunities for training and recognition.
• Oversee optimization of existing internal processes, identifying operational weaknesses, and developing new, innovative systems to continuously drive growth and efficiency.
• Ensure consistent excellent levels of internal and external customer service while nurturing an ownership environment with emphasis in motivation and teamwork.
• Must be willing to work non-standard hours, including some nights and weekends to support high traffic times and on-site events.

Requirements

• Bachelor's Degree In Hospitality, Business or related field or any combination of experience and or education from which comparable knowledge, skills and abilities have been achieved required.
• 5 years Marketing experience required.
• 3 years Management or leadership experience required.
• 3 years Experience leading large teams of diverse expertise required.
• 1 year Brand management experience required.
• Experience overseeing P&L statements required.
• Previous experience in onsite events, hospitality, guest services, and/or food and beverage preferred.
• Ability to collaborate with functional counterparts within the organization regarding guest experience operations and goals.
• Ability to independently manage multiple projects and tasks at once, and effectively prioritize in a fast-paced work environment to meet deadlines.
• High level understanding guest experience and food and beverage operations including materials, production, process, and outputs.
• High level of professional competence and ethical integrity.
• Demonstrated leadership, team building and advanced coaching skills with the ability to motivate team members and assess and develop employee skills.
• Microsoft Office Skills, particularly Excel spreadsheets, and Power BI reporting.
• A strong ability to be adaptable and flexible.

Nice to Have

• Experience in onsite events, hospitality, guest services, and/or food and beverage.

Qualifications

• At least 21 years of age.
• Must pass a pre-employment, post-offer background check.

Benefits & Perks

• Base salary range of $98,279 to $153,315, with potential for bonuses.
• 10% company match on 401(k) contributions.
• Learning and development opportunities.
• Ongoing trainings and state-of-the-art equipment.
• Preventative care and medical, dental, and vision insurance.
• Onsite medical clinic and mental health and well-being benefits.
• Paid sick leave.
• Culture of work-life balance and encouragement to use paid time off.