Business Development Director

About the Role

Key Responsibilities

• Responsible for the ongoing development, implementation and tracking of new client development (takeover sales) operations and processes for FirstService Residential in the developer and master planned vertical.
• Develop and maintain important high-level relationships with developers of master planned communities in Texas.
• Travel as needed to client locations to foster these relationships.
• Attend all industry events relative to the development activities of master planned Communities in Texas.
• Develop and execute a sales strategy to obtain residential association management contracts that meet the FirstService Residential client-type strategy for this vertical.
• Assist in the growth of both current and potentially new market territories by proactively identifying qualified new business opportunities.
• Provide trending and analysis associated with current processes, product types, service lines, regions of business, etc.
• Attend planning and business development meetings as requested.
• Manage and directly participate in the sales process; deliver sales presentations to prospective clients.
• Continuously seek out innovative ways to communicate value to prospects and existing clients.
• Monitor competition and industry trends, report findings to senior leadership.
• Manage sales process through utilization of CRM (Dynamics) - entering and updating lead/opportunity information, documents, follow-up schedules, and communications.
• Collaborate with marketing team and participate in preparation of proposal (RFP) responses.
• Identify growth opportunities within existing managed communities; lead the internal sales process.
• Proficiently give client presentations and close deals.
• Coordinate and/or participate in sales presentation strategies, including internal preparation of materials and team attendance.
• Perform other initiatives as identified by senior leadership.

Requirements

• BS/BA degree in business or related field from an accredited college or university.
• CRM experience, with Microsoft Dynamics preferred.
• Minimum 3 years sales experience, preferably in the industry around single-family master planned communities.
• Strong customer service and relationship-building skills.
• Ability to develop rapport with a variety of client personalities.
• Ability to work independently and take ownership of tasks.
• Excellent grammar, spelling, and proofreading skills.
• Good judgment, high ethical standards, and sound common sense.
• Ability to perform well in a fast-paced, changing environment.
• English proficiency required.
• Willingness to travel locally and occasionally out of market with overnight stays.
• Business development and/or operations experience in residential condominium management is preferred.

Nice to Have

• Experience in business development and operations in residential condominium management.

Qualifications

• BS/BA degree in business or related field.

Benefits & Perks

• Full comprehensive benefits including multiple medical plans, dental, and vision.
• Paid holidays and time off benefits.
• 401k plan with company match.
• Occasional travel for training and company functions.