Business Intelligence Analyst-Healthcare (Remote)

Access TeleCare

Dallas, TX

Full Time

Senior

13 days ago

Job Description

About the Role

Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval and have maintained that accreditation every year since inception. We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.

Key Responsibilities

Collect, analyze, and interpret behavioral health data from multiple sources to identify trends, patterns, and anomalies.
Utilize statistical methods and data visualization tools to present findings in a clear and accessible manner.
Monitor key performance indicators (KPIs) related to behavioral health initiatives.
Design and develop reports and dashboards to communicate insights to different stakeholders, including leadership, clinicians, and administrators.
Ensure that reports provide actionable information for improving behavioral health programs and services.
Work closely with behavioral health professionals, administrators, and other relevant stakeholders to understand their data needs and requirements.
Collaborate with cross-functional teams to address data-related challenges and implement solutions.
Conduct trend analysis to predict future behavioral health needs and challenges.
Develop forecasting models to support resource allocation and strategic planning.
Own and manage BH capacity planning tool, Clockworx.
Work with Units and ED leaders to plan capacity based on new clients and current client trends.
Implement data quality assurance processes to ensure the accuracy and reliability of behavioral health data.
Identify and address data discrepancies and inconsistencies.
Recommend and implement process improvements based on data-driven insights.
Stay abreast of advancements in business intelligence tools and methodologies.
Perform other duties as assigned.

Requirements

Bachelor's degree in business Analytics, Data Science, Health Informatics or related field.
At least 5 years of experience in healthcare analytics.
Proven experience in data analysis, within the healthcare sector preferred.
Excellent computer skills and familiarity with Microsoft Office programs.
Strong communication and interpersonal skills both verbal and written.
Detail oriented, organized and time management skills.
Ability to work independently but function as part of a team.
Proficiency in data visualization tools (e.g. Tableau, Power BI) and statistical analysis tools.
Understanding of Behavioral Health concepts, terminologies and industry trends.
Ability to thrive in a high growth, fast-paced organization and 100% Remote based environment.
Must be able to remain in a stationary position 50% of the time.

Nice to Have

Experience with statistical analysis tools.

Qualifications

Educational background in business Analytics, Data Science, Health Informatics or related field.
Minimum of 5 years of healthcare analytics experience.

Benefits & Perks

100% Remote Work
Health Insurance (Medical, Dental, Vision)
Health Savings Account
Flexible Spending (Medical and Dependent Care)
Employer Paid Life and AD&D (Supplemental available)
Flexible Vacation Policy, Sick Leave, Wellness Days, and Paid Holidays

Working at Access TeleCare

Access TeleCare values delivering insights that matter, innovation in telemedicine, and a collaborative, growth-oriented environment. The company emphasizes quality, continuous improvement, and supporting a diverse, inclusive workplace.

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