Business Intelligence Engineer III

About the Role

Key Responsibilities

• Evaluate program features and marketing content performance using customer response, usage, conversion, and retention metrics
• Conduct statistical testing of A/B and multivariate experiments
• Design, build, and maintain metrics and reports on program health
• Respond to ad hoc requests from business leaders to investigate customer behavior and conduct deep dives into unusual patterns
• Apply data mining, segmentation, and modeling techniques to uncover customer trends
• Present insights and trends to senior leadership and cross-functional teams
• Proactively develop new metrics and studies to quantify customer behavior
• Combine online and offline customer data to generate powerful insights
• Develop a deep understanding of the industry, seasonality, and global business trends
• Collaborate with finance teams on business and financial analysis, including forecasting and monitoring key activities

Requirements

• 7+ years of experience working with large-scale, complex datasets
• Strong analytical mindset with the ability to translate business questions into analytical plans
• Proficiency in SQL
• Background in statistics, programming, or marketing
• Graduate degree in Math, Statistics, Computer Science, Marketing, or a related field is highly desirable
• Excellent communication skills, with the ability to work effectively with both technical and business stakeholders

Qualifications

• 7+ years of experience working with large-scale, complex datasets
• Proficiency in SQL
• Graduate degree in Math, Statistics, Computer Science, Marketing, or a related field is highly desirable